"Received my UV but the quartz sleeve was crack, Pet Warehouse sent me a whole unit. I was only expecting the sleeve only. This is my 2nd order from them. Thank you "
"I love the Vital Essentials freeze dried chicken necks. My two Goldens love them and get one each as a snack per day, and they are good for them too. I will continue to buy them. Highly recommend!"
"This is the only place I can find replacement lids for my 36" Bowfront Aquarium. Got a glass top this time! LOVE IT!!
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"Needed Cedarific litter and could not find it anywhere locally . The Cedarific Co told me that Pets Warehouse had it in stock. Turns out they did not have the size I usually use and ordered but they contacted me and substituted a larger size at no extra charge. I think I got two bags instead of four so the change might have been a wash, but they were right on the substitution. I would recommend them to anyone who orders pet supplies online."
"Placed my order and some time passed then I received order canceled notice. No explanation just canceled. I had to call you to find out why. I was told it was back ordered. I shouldn’t have had to call YOU, you could have included the information in your notice of cancellation. "
"Couldn’t get what I needed. Waited 6+ weeks to be told you couldn’t get it. "
"I received my order but had a wrong piece. Contacted them, they said they’d order the correct piece. Received it and again still the wrong part. Contacted them several times and have heard nothing. Very disappointed. Need the correct part very badly. "
"I am happy to say that you had the product I needed and had no issues with the order or shipping. I will defiantly recommend you and will be shopping here again! Thank you!"
"Wonderful prices and selection. Sometime the search engine can take a little time to load. But with such great prices I can deal with it."
"Unfortunately both times I ordered it got cancelled so I never received this item. You were very nice to work with I am assuming it’s the problem with the supply chain. "
"Not sure what happened but we never received our order"
"February order was placed and no correspondence on delay or update on delivery now in the middle of April "
"Had what I needed & shipped promptly. Thanks!"
"My order has NOT been received. I’ve been waiting two months. "
"10 minutes after placing my order I received an email indicating the item was back ordered. If I had known the item was not in stock. I would not have placed the order. Order placed in February. It is now April and I never did receive the item ordered order nor any communication from Pets Warehouse informing me of the status of my order. I would never shop here again. "