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Product & services pricing
4.37/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.53/5
Customer service:
4.30/5
Return/Replacement policy:
3.81/5
Featured Review



Verified
2/5

2024-12-23

Slow to ship. Inflexible procedures.

"First time customer. Poor experience. We use a secure PO Box lockbox for US Mail, and that, quite naturally, is not our physical business location for shipping. Took too many days to get this sorted so products could ship. If you need your stuff, don't fall into this trap and go with a less inflexible supplier."


Verified
5/5

2024-12-23

Good price, fast ship!

"All good in all regards. Quick ship"


Verified
5/5

2024-12-22

A s required as expected

"The title says it all
Thanks
"


Verified
5/5

2024-12-22

Shipping

"Good price very quick delivery "


Verified
5/5

2024-12-22

Satisfied customer

"Order was correct and as advertised. Processed and delivered very quickly and professionally."


Verified
5/5

2024-12-22

Excellent site. Easy to navigate

"Looking for PVC to pex adapters which are not readily available other than here. Did not want to purchase expensive SharkBite fittings. This site is easy to navigate through and easy to make on line purchases. Items were sent and received within time they originally stated. Prices were great. I even ordered PVC fittings and valves which were half the price of our local big box store. Highly recommend Pex Universe."


Verified
5/5

2024-12-22

Excellent product that worked perfect.

"Your substandard carrier system FedEx did take 4 days to get a 2 day shipment to me, though."


Verified
5/5

2024-12-22

job well done

"the ordering was simple.and delivery was prompt"


Verified
5/5

2024-12-21

just what i needed!

"ordered a manifold that didn’t come with the 3/4” connectors, not available until January . found them here and three days later had them in hand!"


Verified
5/5

2024-12-21

So far so good

"The product was as ordered and out their door in the blink of an eye. Unfortunately, it doesn’t fit, but that wasn’t their fault. I now need to return it and see if there is a larger size. I get to check out the return process (yippee) Again, not their mistake. 30 didn’t fit, 2000 doesn’t fit. I need another size slant fin cover. Hope there is such a thing. This is to replace 1960?? cover. "


Verified
5/5

2019-01-04

Perfect delivery time.

"Perfect customer service, FAST shipping and delivery time.
In last order I make mistake, call to customer support in morning and girl in phone completely resolve my problem.
Also this store have best price for plumbing/heating material.439998
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-21

Hawkeyes

"Awesome people Great prices Thanks "


Verified
5/5

2024-12-18

Sharkbite order

"Very easy and quick response "


Verified
3/5

2024-12-18

great website, I think it will be a great product.. if it ever gets here..

"I have bought from Pex Universe a couple times.. products are always great, but they use fedex el cheapo shipping.. it usually takes about 10 to 12 days for the product to get here.. If I would have known the shipping was going to be so slow I would have chosen to buy elsewhere.. They seem to be good people though.. I know this is the bane of all sellers, but amazon can get the same thing to me in 2 days.. but I would have to wait the two weeks for the pex adapters.."


Verified
5/5

2024-12-17

Great service fast shipping

"Ordered serval times and as always fast shipping and great service "