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Product & services pricing
4.35/5
Chance of future purchase:
4.44/5
Shipping & packaging:
4.51/5
Customer service:
4.20/5
Return/Replacement policy:
3.69/5
Featured Review


Verified
1/5

2024-05-29

Disappointed...

"Fittings did not fit the pipe. I searched the website for PEX-B compression fittings and these kept coming up, but they did not fit. You would think a website called PEX Universe would have fittings for all types of PEX, but apparently they don't."

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Verified
5/5

2024-06-01

Fast shipping

"Fast shipping and great customer service. "

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Verified
5/5

2024-06-01

Everything Good

"Good product, good price, good service. Everything was good. The only thing that could have made the transaction better is if Pex Universe would have installed the condensate media. "

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Verified
5/5

2024-05-31

Great Service

"Hard to find items were speedily delivered at reasonable cost. Highly recommend this seller."

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Verified
5/5

2024-05-30

excellent Quick email respond ^_^

"excellent and quick email respond ^_^"

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Verified
5/5

2024-05-30

"Better pricing than some. "

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Verified
4/5

2024-05-29

prices are good but limited selection

"looking for more 1” and 1 1/4” fittings and accesories but only had limited selections or choices, shipping is slow"

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Verified
5/5

2024-05-28

"Product was just as described. Good quality looks great easy to install.i would Definitely buy this product again."

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Verified
5/5

2024-05-27

Plumbing contractor always satisfied

"Have dealt with pex universe for more than 20 years, always happy"

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Verified
5/5

2024-05-26

Great service and great pricing !

"On time, correct part and great price. You are now my go to hydronic parts outlet!"

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Verified
2/5

2024-05-26

Terrible shipping experience

"I purchased an item and my shipping address was different than my billing address. This is something I do very frequently having a remote company. I have never been questioned before, but they said it was for my security. The company sent me an email and tried to call me and I was never able to connect with them. They would not accept an email as verification. I’ve never needed to give verification. When I did finally connect with them, they refused to upgrade my shipping so that it would get there on the same date by delaying my project. I will never order from them again. "


Verified
5/5

2024-05-26

Very helpful

"Everyone was very helpful and the price was fantastic, shipping was super fast. Great experience. If the quality if the material is good we will buy a lot more."

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Verified
5/5

2024-05-25

Fast & efficient.

"Tracking number excellent. "


Verified
5/5

2024-05-24

Fast shipping great prices!

"Excellent to deal with! Highly recommend!"

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Verified
5/5

2024-05-23

tax exempt accounts

"I uploaded our tax exempt certificate weeks ago and I'm still waiting for approval. I called customer services and I was told it usually takes 2-3 business days. It's been weeks. We ended up placing the order anyway and now I'm hoping the tax gets refunded. ** update** After I posted a review with my concerns, a customer service rep reached out to me and we are now tax exempt, the tax charged will be refunded. We will definitely buy from this seller again, prices are great and the delivery was very fast. "

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