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Product & services pricing
4.33/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.28/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-04-21

Great experience

"I needed one stop shopping can I gotta there. They had everything I needed and it came quick too."

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Verified
5/5

2024-04-21

Excellent

"Shipment came quickly and was as expected."

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Verified
5/5

2024-04-19

Great prices

"Pex universe had the best prices on pet products that I’ve found and shipping was fast. "


Verified
5/5

2024-04-19

Best value

"PEX provided the best delivered price for the TACO Leakbreaker package. Shipping was fast with status updates."

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Verified
5/5

2024-04-18

Highly recommended!

"Very satisfied with product and quick service and delivery."

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Verified
5/5

2024-04-18

Good

"It when very well. Fast shipping "

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Verified
5/5

2024-04-18

Fast, great selection and caring customer service.

"Very responsive and easy. "

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Verified
5/5

2024-04-18

Satisfied customer

"Prompt on time delivery. Product was exactly as expected. "

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Verified
5/5

2024-04-17

"Good quality and on time arrival"

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Verified
1/5

2024-04-15

Website bait and switch

"“Ships in 3-5 days” on an item apparently means “special order” in their language. The distinction is huge since special orders are not returnable. They first tried to say the item shows as “special order”, but then said “that’s what ships means”. Then they lied, saying I was told it was special order when I verified my credit card. That (having to verify the card) was a different language altogether too since I was told via email that my addresses didn’t match, so I had to call to verify them. Once connected l, they said that despite what the email says, since I’m a new customer, I have to provide the credit card over the phone. Bad all around, with deliberately poor communication. "

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Verified
5/5

2023-06-07

Awesome Products & Service!!!!!

"The products that I ordered where accurate, packed very good and fast delivery. They do there best to keep their prices the same, or just below the competitors. They also seemed to always have enough products in stock. So go ahead and give them a try you won’t be disappointed. "

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Verified
5/5

2024-04-15

Haven’t received anything yet

"Have not received anything, so how can I rate it?"


Verified
5/5

2024-04-15

Struggled with other couplings

"I had struggled getting other couplings to get a full seal while converting to pex. This product did the job really well. "

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Verified
5/5

2024-04-15

Pleasure to deal with

"First time using you guys online and it went great keeping me posted on delivery In the buying experience was very easy"

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Verified
5/5

2015-08-12

Great customer service

"Well pleased with my order and shipped was fast. Had a problem with one of the items and they took care of it right away. "