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Product & services pricing
4.33/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.28/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
1/5

2024-04-03

Poor customer service and asks for credit card info over phone

"My order was placed on hold so they could ask me my credit card number after i already input it in the website and the charge went through. They say they do that to prevent fraud. They ask you to repeat your card info over the phone to prevent fraud….let that sink in. Terrible customer service. They refused to ship product until i gave them my card info. Absolutely outrageous. "


Verified
5/5

2024-04-04

Great service at a reasonable price!

"Great value. Delivered a day early. Best price around."

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Verified
5/5

2024-04-04

Great Company!

"Excellent service, quick and easy. Great Products, never had a problem with any of them. Great prices, barely over 25% for what the big box stores charge!!"

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Verified
5/5

2024-04-03

fast and accurate

"Arrived fast and as ordered"


Verified
5/5

2024-04-03

Fast delivery

"FedEx 2’day order was right pleased with pex universe "

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Verified
5/5

2024-04-02

Excellent, could not receive better service. Equipment was packed very well !

"Was initally concerned of purchasing from PexUniverse due to some negative ratings outside of Reseller Ratings. Made a order over $3K and could not be more satisfied with the quality of service, shipping, packing and the products. Ordered a wall mount boiler, fittings, valves, manifolds for a radiant heating system. Five Stars all the way! Was delivered undamaged. Thank you for your great pricing and careful packing of the boiler."

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Verified
5/5

2024-04-02

Very good, fast and reliable service.

"Thank you; for excellent service and good pricing my day was made wonderful with your company. Elfie Devor Whoa!"

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Verified
5/5

2023-08-03

Great parts, great prices, fast delivery. Amazing company to buy from.

"Parts worked well, pricing was great and delivery was fast. Already placed another order with them."

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Verified
5/5

2024-04-01

Great site to get your heating and plumbing supplies

"Fast, accurate, non damaged items, good price"

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Verified
5/5

2024-03-31

Ver Good

"Your online website and products available was very helpful… I am giving this review even though I have yet to receive my order. Hopefully it will arrive soon."

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Verified
5/5

2024-03-31

The parts I wanted and fast delivery

"It never fails that the local big box stores only have a few of the items I am looking for. Going online and getting all the parts I needed for a project in one place, at a good price, and fast delivery makes Pet Universe my new go-to place from now on."

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Verified
5/5

2024-03-30

Great prices

"The prices are always great and the shipping is faster than any other online retailer"

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Verified
5/5

2024-03-29

Excellent

"Great customer service and shipped within an hour of placing the order. My only source for PEX fittings. And the absolute best price."

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Verified
5/5

2024-03-29

"Had what I needed shipped quick"

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Verified
5/5

2024-03-29

Easy Install and Good Fit

"It was simple to install the new toilet seats and they were a good fit."

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