"Received a wheel that I wasn't satisfied with and they promptly sent another one at no charge. When it was time to send the other wheel back I called for a return ticket. They never responded to my calls so I got two wheels for the price of one."
"Fortunately I got the wheel but no packing slip or return for credit information. Called, emailed and called again [last time number was temporarily disconnected]. No luck. Very poor customer service after the sale. BEWARE!!!!"
"These people stole our money. They sent us wrong wheel, now they don't respond to email or phone calls. "
"I was satisfied with the price and speedy delivery provided by Phenix Wheels"
"You guys did exactly what you said you would do. Nicely laid out
website. Easy to order. Sent emails with tracking numbers once
shipment left. Delivered and arrived when you said. I will use
you guys again for many things this point forward."
"The guy who helped think his name was mike was very professional and extremely helpful"
"quick shipping items as described"
"I WAS VEARY SATISFIED WITH YOUR COMPANY. THEY HAD WHAT I WAS LOOKING FOR, AND I GOT IT IN A TIMLEY MANNOR. I WIIL USE THEM AGAIN. THANKS MATT"
"I ordered a wheel for my BMW which turned out to be the wrong one, my error. Called Phenix Wheels today and told the Customer Service Representative about my error. I thought I would have to buy the correct wheel and return the wrong one, hoping to get my money back. To my pleasant surprise the Representative said he would ship the correct wheel immediately and send a UPS shipping label to return wrong wheel. Very satisfied with Phenix Wheels"
"They were very responsive to me when I sent e-mails."
"I got what I wanted when no one else came close. "
"The wheels look "GREAT". VERY SATISTIED WITH PRICE ALSO. "
"Fast shipping! Wheel arrived well packaged in like new condition. Great job!"
"Quick and competitively priced."
"Totally outstanding experience! Shipped the wheel I needed the day I ordered, provided a confirmation of the order immediately, and sent a shipment tracking number. In two days the wheel arrived well packed and in like new shape along with a prepaid return shipping label for the original wheel to qualify for a cash credit. This company has a great system and was a pleasure to deal with."