"Not so hot. I ordered five philosophy shower gels. The order went through and I paid for them. Then I got an email telling me that only two were available. Nothing about restocking or the three that were missing being available at a later date. And my after pay has been charged for all three. I emailed philosophy to get the charge for three taken off. Nothing yet, no response of any kind. I only received two and I'm only paying for two."
"Website was easy to use and found what I wanted"
"Placed an order on Black Friday and UPS damaged the package. When I called Philosophy customer service, I was told that 3 day express would be applied. However, the order has not arrived as Dec 22nd. Very disappointed."
"I have been using this cleanser for a few years. Never changed"
"When I can receive products trusted and new experiences, I am excited. I live in a remote area where the nearest Philosophy distributor is hours away.
I have been using Philosophy skincare since about 2010 when I moved to Dallas. Since then we are living in a remote area in California. Being able to trust ULTA and Amazon...... My skin is still amazing....... Thank you, Philosophy!"
"Love the product and the service!"
"Nothing to tell, had no problems. The only thing I would recommend, is your packages take along time to arrive, so if you could improve on that."
"Philosophy products are superior & ordering on Philosophy.com is user friendly. I'm notified of sales on email & Facebook. They send emails to track my orders & delivers on time. Love their products & customer service. "
"Easy to navigate the website. Not busy and confusing. Also, fast delivery, not to mention, great products!"
"Great price and great service"
"I love this 3 in 1 bath and body products. Peppermint scent it my favorite.
They have such a great variety of holiday cheer and joy that any of these bath and body products are sure to bring joy. I love giving them as gifts."
"I ordered easily, got the package promptly unlike a few others I am waiting for from other places. Product is great!! Thanks."
"I don’t want to see another philosophy email again in my life!!! Because they don’t have time or enough customer service availability. I sent two emails one of them was automatically replied by a computer and the other one was completely ignored!!! Because of that I plan not to use their products and of course give a bad review whenever or whoever possible "
"I'm always happy with the products..fast shipping and customer service"
"I always get compliments when I wear Pure Grace, and I have all the products from the light-as-air oil spray to the shower wash to the body cream to the perfume. It's my go-to fragrance."