"Sad to see only one review and it's a bad one. We have been very pleased with the service, going on 2 years now. Only one technical issue that was completely resolved in a couple days right after we signed on.
FAX is working just fine without resorting to any special workarounds. That has not always been my experience with previous VOIPs.
Voice clarity is fine, I don't see any big diff from Ma Bell, except I don't have to deal with clueless personnel.
Online account access is great! Very easy to control your calls from reviewing in and out calls, placing blocks on numbers or handling messages if you have not done so through the voicemail system using the phone.
Setup instructions are clear and the one instance we had to get customer support it was no issue. "

"Signed up for phone power about 3 weeks ago. As of 8 am this morning phone is out they dont answer calls and their website is down. Not one way to contact them at all. Will follow up later if i cancel or if they explain it away."