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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2015-12-17

"Parts were very cheaply made and easily broken. I have replaced several Iphone screens using other manufactures, and have always been able to successfully made the repairs. Not so this time unfortunately the mistake was mine,and I will have to eat the parts. "


Verified
1/5

2015-12-17

"The confirmation email said "Thank you for your interest in PhonePartsUSA.com products. Your order has been received and will be processed once payment has been confirmed." After that I received nothing for a while then later checked my monthly activity and PhonePartsusa had charged me and then refunded. That's ok if they can not deliver but would have been nice to get an email saying so and not having to waste two weeks waiting for the shipment."


Verified
3/5

2015-12-17

"glass came as described... but it broke on install... eh"


Verified
1/5

2015-12-17

"I tried purchasing an iPhone 5 replacement screen and digitizer priced at $19.99. The price was competitive so I decided to purchase it with my PayPal account. The order was confirmed and the next day to my surprise I got an email that my order was canceled and refunded without an explanation. I called their customer service two times which was answered by the same person and their response was "there was a pricing mistake, but don't worry we have refunded your purchase "which did not make sense at all. I requested to speak to a supervisor which was absolutely not helpful at all and gave me the same answer. I asked her to honor the price since I was only buying one unit and not abusing The price point of taking advantage of the so-called "pricing mistake".
After being on the phone for 25 minutes reasoning with the supervisor, I requested to speak to her manager, who responded with "directive came from the ceo of the company that noticed the pricing mistake. This company is a joke! They lost a customer for life over $20. Shame on whoever hired the supervisor that has no more authority than the initial respondent.
"


Verified
1/5

2015-12-16

"The order took much longer than I had expected. The plastic tool box was damaged, but the tools were in good conditions. The digitizer it looked ok. My mistake, ( because I needed the phone), I didn't try it and I found out the hard way, it was defective. Having yellow spots on the top corners, yellow at the bottom and white faded lines from the top to the bottom. It looked to me a return item. I give one star because had the stamp that it was tested and I'm sure that I didn't damaged it, ( replaced many of them before).

order # 355287
"


Verified
1/5

2015-12-16

"Item never delivered, stil waiting."


Verified
1/5

2015-12-16

"Wrong price you canceled my order without notifying me "


Verified
1/5

2015-12-15

"Ordered a simple charger for Samsung galaxy on the 77th of December, today is the 15th and I still don not have it and they can't track it. Want to blame the holudays!! PLEASE!!!!"


Verified
5/5

2015-12-15

"My apple 5 screen came quickly and cheap - Would definitely use again"


Verified
5/5

2015-12-14

"Happy with the product. Delivered quickly...thank you."


Verified
1/5

2015-12-14

"I bought a part,they sent the wrong one.I sent them pix and they won't answer my call or text.I had to order one from another co.They wripped me off.Jim ***-***-****"


Verified
5/5

2015-12-14

"I received exactly what I ordered in a timely manner. Packaged very well. Hopefully I won't need to replace my phone screen/digitizer again, but I will use this site if I need to. "


Verified
1/5

2015-12-14

"my order was missing a tool ,so I called customer service about the missing piece. The customer service person confirmed it had not shipped and said Phonepartsusa will ship a replacement. It never arrived........."


Verified
4/5

2015-12-12

"iphone adapter works, but barely looks like the factory original like a lot of after market adapters do. The eight pin connector is a tight fit and the adapter doesn't seat as snugly on the 30 pin side as the OEM product. It is a good price and it works, but it is physically of inferior quality to most after market products in my experience."


Verified
5/5

2015-12-12

"No problems. Very satisfied "