ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
3.13/5

5/5

2019-12-17

Phytoexctractum is awesome

"Hannah and Mia were very helpful in fixing the problem that I had with my order. I really think that they went far and beyond quickly to address it. That probably explains why I have been with Phytoexctractum for several years now. Thanks to all "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-26

Best vendor out there

"I have tried different vendors and Phytoextractum is the only one I use now. Their product is very excellent quality and their prices are better than anyone's. They have a lot of coupons and sales. The customer service is superior too. Every time I have emailed them they get back to me the same day and answer all my questions. I have no reason to shop elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2021-04-05

My experience was amazing.

"Phytoexactum offers gmp compliant premium products at a fair price. Their customer service is impeccable and their ship time is usually same day. I suggest their OG Bali which reminds me of old school Plantation Bali. Good company w good product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-05

Excellent!!

"Love the quality and prices. Since finding phytoextractum they're my go-to! I order faithfully weekly & have never had a problem that was not resolved by customer service offering exchanges no questions asked. Always running good promotions. CHEAP shipping prices that I have not found anywhere else!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-31

Phytoextractum

"I love shopping here the prices and products are exactly what your looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-10-08

Best Kratom vendor!!!

"Phytoextractum is the best Kratom vendor.. Fantastic selection, high quality products ... Ans they have incredible customer service ... All queries are handled promptly.. Highly recommended!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-05

Excellent business!

"They always makes sure my order is correct as arrives on time and if any discrepancies arise they are quick to fix it. The product is amazing quality and would recommend! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-16

Very Happy

"Fast Delivery and VERY fresh product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-11

Great company

"Great company. Large range of holistic products. Rewards program and discount codes twice a week. Fast and reliable shipping. Lots of payment options. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-03

Great kratom

"Their prices are very reasonable and the cheapest I’ve found plus good quality! I only recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-01

Long Time Customer

"I've ordered from them 20+ times and I don't consider shopping anywhere else. They have great prices and products. Their customer service has been helpful in the rare instance i needed them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-12-30

You Simply Must Go Phyto

"Been doing business for over a year. The customer service is Top Notch; ask for Mia or Hannah and they will take good care of you.

As for Phyto products, I can only speak to their kratom herbs. If that quality is the same as all other products, you can be assured of the best.

My experience with kratom orders is great; they offer reward points and you can usually find a coupon code to help with their already fair pricing. Extremely good quality product! The packaging is great -nice foil ziplock pouches keeps the freshness in. Shipping time is really fast, even with covid, I've had no problem with shipping to my state.

Give these guys a go; you will not be disappointed!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-10-12

Wrong item sent, and called a lair about it by owner

"I order 2 kinds of Kratom for 2 years exact same kind. Ones always dark the other light hence they have different effects. In 2 years only time I received in different color is when order was wrong. Today they sent what I didn’t order and doesn’t want to fix it. Don’t buy from here go to kraken kratom "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-12-01

Great company

"I've used this company for years and their Customer Service is excellent. The few times I've had an issue, they have address and corrected the issue promptly. The shipping is fast, too. I highly recommend Phytoextractum. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-11-27

Excellent service

"I have tryed kratom from diffrent companies and Phytoextractum is best one in my oppinion. Great customer service and high quality product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges