"I have been ordering from Phytoextractum for approximately a year. In this time I have found their products to be of excellent quality. I shopped around before I settled on my preference for Kratom. I make no claims on behalf of Phytoextractum regarding the efficacy of their products. MY opinions are my own, but I sincerely would not buy Kratom if I didn't feel it benefited me. All I can attest to is that about a year ago I took two anti-depressants, pain-killers and prescriptions to reduce the frequency and duration of migraines. Now, I no longer use ANY of these medications. I feel much better and am no longer struggling to climb out of my pit of depression and dependence. Is this success story the result of switching to Kratom? I believe it is.
Regarding Phytoextractum as a business: my orders are always delivered quickly and in excellent condition. The ONE time an item was back-ordered I forgot about it, but they didn't forget. I've made mistakes when I've placed orders over the internet (due to my own inattention or being in a hurry) and each time the customer service I received was exceptional. Surprisingly, my packages arrived with exactly what I had intended to order. So swift was Mia to fix my errors.
I hope to be able to purchase products from Phytoextractum for many years to come.
"
"I got an item that I didn't do much research into, got it, and then talked to the doctor about it. Which is the EXACT wrong way you should do something like this. Told this to Phytoextractum support, and they said I could refund the original order as long as I ship the unopened bags back. Really helpful staff! "
"I ordered, I paid though zelle, 2 emails and one phone call- straight to VM and they have my money, can't hear from them, no wonder VISA/MC won't touch them, crooks, you've been warned"
"I have tried lots of kratom and their extracts are the best!"
"Excellent business. I've ordered products probably almost 10 times by now, without any issues. I always get exactly what I order, and processing time is super-fast. Their prices are very competitive but their products are nonetheless of the highest quality, with a transparent sourcing process and high standards on purity. In short, you can trust that you're getting good, safe products, which is extremely important for supplements.
Support is also top-notch. After having an issue with a package accidentally being returned with USPS, Phytoextractum quickly responded to my inquiry. I would've been happy paying for shipping again, but they sent it out priority again the same day. This kind of service is increasingly rare these days, and has made me an even happier customer. Prior to this interaction, I would have been hesitant to shop anywhere else, but now I'm absolutely dedicated to Phytoextractum!"
"great service and products. Fast delivery "
"I'm a fan! You can tell the put alot of time and research into knowing what the better products are. They have great prices and friendly customer support! "
"Phytoextractum is a great company that offers the Best Plants and Extracts I`ve found over the past several years. Their product(s) quality stands above the rest. Also their Support Team is fast and efficient and answered any problems that I might have experienced in a professional manner...I would recommend this company to anyone....thanks"
"Phyto is by far one of the best online companies for top quality products. The products I ordered are absolutely 5 star quality and show up always on time. There customer service is amazing and very easy to get a hold of to help with anything you may need. I highly recommend this company and any of there products. I have already referred many friends to the company and will continue to do so. The offer the highest quality products at reasonable prices and I am always given proper tracking information. I personally believe that Mia there customer service agent is the best I have ever had the pleasure of receiving help from. Thanks PHYTO "
"Great customer service. Quick shipping. Great product. Repeat buyer."
"This company used to be pretty good, but lately I having been having a lot of bad experiences. Slow to ship the orders, or the orders get there later than expected. The "discounts" are very misleading and much more limited than they would have you believe. They offer incentives for customers to leave them reviews, so I wouldn't necessarily trust a lot of the reviews you see for this site (not why I'm writing this, I don't plan to order from them again and thus have no incentive). I said this somewhere else and they tried to say that wasn't true and then made up a lie about giving me a refund. So they have no integrity either. I highly recommend Herbal Salvation as an alternative.
Peace"
"Been a customer for several years. So far I've been happy with products and services."
"Nevermind the aged website theses guys are something special.... Out side of the slow response time of the
customer service they shipped fast great site
awesome overnight shipping and some of
the best botanical extracts on the market
when they do reply they're extremely helpful
and straight to the point super consistent Now they have the xtracts pressed in tablets"
"I have been a customer since 2012 and have always been pleased with my orders and the delivery time"
"Excellent product, impressive shipping time, and outstanding customer service. My go to shop for all my herbal needs!"