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Product & services pricing
3.93/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.47/5
Customer service:
4.21/5
Return/Replacement policy:
3.63/5

Verified
5/5

2023-04-06

SO MUCH BETTER THAN FUNERAL FLOWERS

"I am giving this as a gift to a friend who just lost her husband - the cost of this lasting gift is comparable to what one would pay for flowers, but lasts forever."

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Verified
5/5

2023-04-06

2nd Order

"We were so happy with the quality of jewelry after grandma dies, that we went back and ordering more from loved ones that past in the past (when thumbies weren't a thing). Thank you for allowing us a chance to have sentimental keepsakes forever. "


Verified
5/5

2023-04-05

100% CUSTOMER SERVICE

"My wife surprised me with a Custom Firefighter Pendant. She also had it engraved with a personal message. The pendant meant a lot to me. Due to the Maltese Cross design, one of the corners got caught and had a hairline crack. It eventually damaged enough to were I tried to get it fixed by a local jeweler. There were unable to repair it due to the design. I contacted Pictures on Gold about my issue. They immediately responded with a solution. I didn't know there was warranty on there product and they guaranteed it. I was told to send the product back via tracking and they would repair the pendant. Within that same day of receiving the product I was informed via email promptly they were looking into the issue. The very next day I received an email stating the product has shipped. Within 2 business days, I received and opened the package. Not only was the process quick but they sent me a brand new pendant with the same personalized engraving. I would 100% purchase from them again. I'm so excited to be able to wear my personalized gift again. Outstanding customer support and #1 on communication. "

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Verified
5/5

2023-04-03

Caring Even After the Sale

"I received earrings personalized with the wrong name, therefore I emailed the company. They quickly responded, graciously accepted the oversight, and immediately sent the corrected order! I appreciate them for caring after the sale was completed."

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Verified
5/5

2023-03-27

Memories on a chain!

"Love the idea of keeping your favorite photos on a necklace. I haven't received the product yet to see the quality, but if it is good quality, I will be ordering several more as Christmas gifts."

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Verified
5/5

2023-03-27

Beautiful!

"Exactly as shown and good quality!"

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Verified
5/5

2023-03-27

Forever buyer

"This is the second time I have purchased something from PicturesonGold. The first time I bough a baptism medal and the quality was very nice, the engraving was great. They did misspell the name but they had my replacement out the very day I called to tell them that. The replacement medal came in a few days and was the same great quality with the name spelled correctly. This time around, I got a major discount and their selection of products is very generous. Also, they have the ability to customize objects. For example I needed a pendant to be made into a pin so that it can be pinned on clothes and they told me they could do that. It's a very nice option to have. Overall, PicturesonGold is my go to place for jewelry. I will forever be a customer here!"

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Verified
5/5

2023-03-26

Great job

"Recommend this company 100%. Quality work and super fast delivery. Money well spent."

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Verified
5/5

2023-03-23

Easy Ordering

"Great site! Ordering was too easy. Will be back to order more gifts. "


Verified
5/5

2023-03-22

First Time Shopper

"This is my first shopping experience with your company and I read a number of your reviews. I have been looking at medallions for my son for a while and have decided to give your company a try. I liked that I could customize the medallion with his initials and have a choice for a chain. I look forward to receiving my purchase."

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Verified
4/5

2023-03-21

St. Christopher medal

"Very many to chose from. Good selection."

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Verified
5/5

2023-03-21

No complaints, these will be great memory gifts for my daughter and nieces to remember our grandmother

"simple and fast and easy to use, great experience"

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Verified
5/5

2023-03-21

Excellent products

"Love, love, love the personalization options. Fantastic service and beautiful products."

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Verified
5/5

2023-03-19

"it was wonderful and enlighting i reccomenmend this to all
"


Verified
5/5

2023-03-18

Lucky Grandma

"I ordered for a granddaughter a few weeks ago. prompt shipping and she loved it. now ordering for 2 more grandaughters."