" I order from the site and was given an confirmation that my order would arrive in at the most 30 business days. In which I waited more than 45 and started sending emails. I sent many over the course of three to four months and never did I get a response nor my order. At this point, I feel like a clown. I really hope that you find more of a classy way to succeed in life instead of taking advantage of people."

"i ordered on feb 24, it's now april 5th and i have yet to get a shipping email "

"I placed a small 'custom order' (something not on the web site) with Pier28 after exchanging a couple of messages with Jon (the owner).

The order was placed at 6:54AM PST and I received the automated shipping notification (with tracking number) at 7:08AM PST followed by a personal email from Jon at 7:10AM PST - yes this was all the same day. That's just 14 minutes from the time I ordered until shipping notification was received.

I defy anyone to find better service from any vendor.

Pier28 will definitely be my vendor of choice for future purchases. "