"Price for product about $8 cheaper per item than my usual distributor. No confirmation email after order. Decided to call about order and got a hard-to-understand person on her CELLPHONE. Order was for 10 items but it took till next afternoon to find they only had 7 in stock. She is talking to distributor about more. WE talk by email and phone for 48 hours and finally I tell her to ship what she has on hand. She calls my cell back with more questions at 12:30 AM!!! Eleven hours later I get a series of emails saying her distributor is not authorized to sell this product at this price to a retail customer. Apparently her distributor is some kind of fulfillment center [www.petra.com]. So four days are wasted and I wound up ordering from my priimary distributor instead. What a hassle!!!"