"I still haven’t received the order. I placed the order on the 16th of November. "
"Delivered in a timely manner.Great product! "
"Good experience timely delivery "
"The title says is all. We are repeat customers for years. Very satisfied. "
"While at the Marriott, we fell in love with their pillows. Looked them up at Getthispillow.com and ordered three! They have not disappointed. They fluffed wonderfully and came with an instruction video on fluffing and caring for them. We are so happy with these pillows and highly recommend them."
"The pillow is soft but it is not the same level of comfort as the pillow at the Marriot in Atlanta, GA. However it is better than any other pillow I have purchased."
"Great customer service! Love the fact that this company is veteran owned! Will definitely be buying more pillows from them!"
"Excellence help answering my question via email and she gave me suggestions on what to buy, very happy with my purchase!"
"Delivered quickly and product as promised "
"Great——I ordered one more already!"
"Never got the 2 pillows that I order; UPS keeps changing the delivery date."
“Hi!
Thank you for leaving us a review. I just tracked your order and it has shipped and is being delivered tomorrow 12/1/2020. Your order was shipped during the Thanksgiving holiday, I am sure that is why it was slightly delayed. If you need further assistance, please email our customer service team at Sleepbetter@pillows.com.
Best, ”
"Arrived on time and well packaged. These are VERY comfortable pillows and great company."
"Gift - they loved-good wuality"
"The only pillow that found my happy place. Thank you. "
"Love our new firm pillows"
A rep from Pillows.com, ChelseaPillows, has responded:
“Thank you for reaching out. I believe we needed a physical address to ship your order. I have emailed you from Dana@pillows.com. Please respond to that email so I can get your order fixed ASAP. We are also going to refund you back 20% for this delay.
Best, ”