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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-02-18

"The purchasing has been easy and the delivery very quickly."


Verified
5/5

2014-02-17

"My purchase was delivered as promised. I will consider shopping for aviation products from Pilotshop the next I need an item.
"


Verified
5/5

2014-02-12

"Great Customer Service. They go above and beyond to make sure you are a satisfied customer."

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
4/5

2014-02-10

"Like many folk, I use multiple email addresses. I have one for retail ordering and a separate account for Pay-Pal. When I tried to pay with Pay-Pal, I lost my military discount. Also, the shipping charges calculator is squirrely. It estimates one price, then gives you something completely different when you get to the summary page. Just look at things carefully, and pay attention to the amounts."


Verified
5/5

2014-02-10

"Efficiency for people living abroad."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-09

"I'm a regular customer
Always satisfied
"


Verified
5/5

2014-02-08

"Easy to order on line and a very quick delivery."


Verified
5/5

2014-02-07

"I received the wrong item in the mail, called them up and they resent the correct item overnight in my mailbox the next morning! no other problems great service "


Verified
5/5

2014-02-05

"Everything was just as expected."


Verified
5/5

2014-02-05

"Promptly delivered items. "


Verified
5/5

2014-02-04

"I am very happy with the service and products. I find my self using your company more and more. The company I used before has let me down in the service area. I spent $70,000 dollars last year with them. When I had a problem with an order, it took several E-mail to get it right.

Thank You Thomas Jones ****@****
"


Verified
5/5

2014-02-01

"Everything came just as ordered. Very Happy"


Verified
5/5

2014-01-31

"Great service---the item had slightly changed from the catalog and I was notified prior to shipment to make sure that I still wanted the item. It looked great!!"


Verified
5/5

2014-01-26

"Easy ordering, always have exactly what I need in stock and deliver within days of ordering! Great store, great service! "


Verified
2/5

2014-01-23

"I'm facing some problems with my address and I'm trying to contact the pilotmall via email but no answer."