"Never had a problem with pinzoo until 3/31/2023. I ordered my card as usual and it is still not on my phone. When you call there, they tell you to email or go online,they have very poor customer service and I want to know where my minutes are!!!!!"

"I wanted to do a review for this company I am using for International calls for a very long time, I found I'm using it since 2003 when they operated under "Star Telecom". The service has always been great and the rates even better. Never used any other company so no way to compare but I am an extremely satisfied customer. That's all I can say."

"My account was disabled by a very rude customer service agent. Told me to go buy from net 10 and refused to connect me to a supervisor. Caused my bank account to be overdrawn because it was over 12 days and still no refund. "

"its Thursday at 10.09am but the customer care isn't available stating that one should call on mon-fri 9am to 4pm."

"Awesome service. Have bought in the past. Reliable, and dependable."

"100% no refund policy even when you don't get your minute. The money is gone. Which is against what they advertise on their website. Terrible customer service. Use at your own risk. "

"BUY AND THEY CAN REFILL INSTANTLY!!!! GOOD JOB THANK YOU!!!

I HAVE USED THEIR SERVICE FOR SEVERAL YEARS AND FIND IT EFFICIENT, GOOD PRICES, INSTANT REFILL IF YOU WANT!!

LOVE IT!!!
"

"Pinzoo makes my life easier. Refills are easy, quick, and convenient! Thanks very much!"

"when i refill my air time , it take hours to loads and sometime it can even take days, right now i had just make a refill an about 3 ago but is still showing pending. it always like this most of the time."

"always dependable service at good prices and easy to refill by going on line which is easy and more convenient than phone"

"Good service and fast. Exactly what I need for my mother who is h0me bound 2000 miles away."

"Have used Pinzoo for over a year now. Always a very smooth transaction. Takes about 2 minutes from the start of purchasing a phone card to the moment I have the PIN number in hand. No Sales Taxes/Telecom Excise Tax/E911 fees/Universal Service Fund Fees/E-waste Fee/etc. Just a 49 cent processing fee. So a $30 card is $30.49. If I go to the grocery store up the road the same $30 card is almost $35 after taxes and fees. They also have a HUGE selection of phone cards, so you'll more than likely find the card you're looking for, even if it is not very common. Would highly recommend this site!

BTW Thank you Pinzoo for taking Amex cards. "

"Love it. It is so easy. Just enter your phone # and there it is."

"Paid for product yesterday ... Still no product at 6:30 pm tonight even after numerous dealings with customer service today. Now, no phone service and business closed for day. Not impressed. DO NOT USE PINZOO."

"When I purchased my card it said after purchase you get 250 minutes bonus
Did not happen I call pinzo and they said that was not for smart phones
Very misleading very desapointed
False advertisement "