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5/5

2018-04-06

" A great one stop shop for herbs and supplements. "

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5/5

2018-04-04

"The delivery is quick and reliable."

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5/5

2018-04-04

Great products at Pipingrock

"I'm happy every time I order from Pipingrock . They ship quickly. They ALMOST always have exactly what I've come to order, every now and then they might have just sold out. But hey, it happens."


5/5

2018-04-02

"I have great experience Pipingrock!"

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5/5

2018-04-03

Great prices

"easy shopping, fast processing, good stuff. thank you, PipingRock."


5/5

2018-04-01

"Excellent product, price and delivery!"

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5/5

2018-03-31

Great products!

"Very Helpful customer service and great products""

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5/5

2018-03-29

Best Online Supplement-Company!

"I always buy from pipingrock! They have a great selection, best prices and if ever an issue comes up they take care of it with no questions. Customer service is at the heart of pipingrock!"


5/5

2018-03-31

Excellent service

"Thanks for the very good experience I had in your service to your customer. "


5/5

2018-04-01

PipingRock my fave!

"Competitive pricing, fast shipment and excellent customer service. "


1/5

2018-04-02

AVOID AVOID AVOID

"AVOID AVOID AVOID!!!
Do not part with your money to this company unless you live in the US where the company is based. They've somehow managed to make themselves appear in search results for vitamins in the UK. When you click through via the sponsored result it even says GB at the top in their domain leading you to believe you're on a UK website. Couple this with the fact that all prices are in GBP and delivery never once mentions that it's being shipped internationally, you are being fooled into believing this is a UK purchase. Not at any point does the checkout process alert you to the fact that this is an international purchase that will incur ludicrous customs charges. Not only is this not made clear, it is actively hidden from the customer.
£19 worth of customs charges later and you can have your items that now end up costing you more than you'd pay to get them in the UK. You can return them but if you do you'll incur the return postage fees AND they will only refund you a percentage of what you paid. They are blatantly out to rip people off and they do not care. I'd kind of be ok with the customs charges IF it had been made clear and if the products were decent but neither of these are the case. The products aren't even great.
"

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5/5

2018-03-29

Really Good

"A great one stop shop for herbs and supplements.

"

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5/5

2018-03-29

Online Store

"My go to online store for supplements.

"

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1/5

2018-03-30

Poor customer service

"Hello all,

Please read previous comments regarding shipping charges, this company quotes for delivery and then you get charged a lot extra for additional shipping. Company fails to give you a proper quote at time of ordering and then refuses to take responsibility for what is effectively their mistake. They put a rubbish "get out of jail" statement on their web site about refunds and shipping which is not legal under the distant selling rules. They have misquoted and you are eligible for a full refund and contact paypal resolution centre and start a dispute with them, they can then sort out the return charges. They are very obviously used to doing this and they just hope people will just go away and not bother to try and re gain their funds, i would never use this company is my advice to anyone as their customer service is at best very poor.
"

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5/5

2018-03-27

Buy a Lot on Vitacost!

"I place and order at least once a month. The vitamins are priced great, plus no tax. The food products are great quality and many I cannot get in my own stores."