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Pixel Outpost

3 reviews
5.00 / 5


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Product & services pricing
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5/5

2019-10-25

Awesome

"The best twice over. Very happy they have provided a high grade service. T"


Verified
5/5

2006-05-07

"They make it convenient to make art from my own pictures. We have always been interested in using my photography for art, but the options were limited and expensive. Pixeloutpost.com has given us a convenient and inexpensive outlet to get enlargements done."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Being trustworthy
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Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Verified
5/5

2006-03-08

"I needed a company that could blow up digital photographs past the 20x30 normal companies can top out at. So I went with Pixel Outpost. Before I placed an order with them, I needed to ask them a question if they could print on of my photographs (it was a bit blurry - so I asked them if it was worth trying). I sent the picture to them for analysis, and they played around with it and gave me the green light after communicating with them through email and by the phone.

I must say - I am extremely pleased. The customer support was the best I have ever seen. They take time to answer all your questions that you may have, and do it in a speedy manner. My emails were answered quickly. When I called, it went straight to a representative. Also, I ordered around noon, and it was still shipped the same day.

When I received the photos, they came out crisp and clear. They did a wonderful job. They even inlcuded latex gloves to use to handle my photographs.

If you are looking around for a company for printing large digital photos, this is the company to choose. I will continue to do my business with them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site