ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Pixel USA

2 reviews
5.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2003-02-20

"This was my most recent purchase from Pixel. SWopschall, who has a review/rating on this site, recommended them to me in 2001. At that time I bought most of the parts for the first-time building of a computer. Their service, especially the help of Ms. Winnie Thai, was exceptional and beyond reproach. Products were shipped and received as promised. There was problem and it was taken care of immediately with no hassles. All went well.
Since then I have purchased many things from Pixel, and the last one on 12/17 was to upgrade the original build of the 2001 computer. Once again the products where shipped as promised, recieved on time,packed well, and in good working order (no problems this time). Evey time I have shopped with these people,and especially Ms Thai, it has been a pleasant experience.
I must add that on a number of occasions I have consided purchasing minor accessories or some major upgrades from them; I have talked to Winnie and she has been straightforward enough to tell me that the purchase PLUS shipping would not be worth my time or that the upgrade I am considering is not as good as another product that cost a little less :)
I will continue to do business with these people for some time.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-06-26

"I ordered over the phone. The salesperson was very friendly and gladly answered all my questions. I did not receive my shipping tracking number via e-mail, but they gave it to me over the phone when I called, since they were having e-mail difficulties. I recommend this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process