"As soon as I placed my order, I received an email saying thank you for the purchase followed by a link to keep track of my order. Every provided link within the email helped me make sure I should have no worries and that I'll be receiving my products soon. The only downside I noticed was that they weren't hyperlinks, though it literally takes no effort to simply copy and paste the URL. Regardless, I placed my order on November 25 with EMS, and received my order on December 5. I will admit, I was skeptical at first, but my package arrived in great condition and perfect packaging. I thought the prices were kind of high for what I bought, but truthfully it wasn't if I compared it to Amazon. I thank Plamoya for it's great deals (here and there.) It was my first time buying from Plamoya, but I definitely will shop more here when I get the chance. It was a perfect experience. "

"I have 2 orders from PLAMOYA. Price is expensive but can find rare items. First item I bought Nendoroid black rock shooter, good quality, everything is fine. Second item is old Nendoroid konata izumi 28d, strangely there are missing items, the chair & newspaper stickers. I'm still waiting for their reply, very slow but maybe is because now is holiday season. Hope they will be responsible.

Woo hoo, they replied saying will send me a new set, so kind. I'm very touched for that, hopefully no missing items this time.

I shall buy the rare items from them again. "

"Nice action figure of one of my favourite characters. I was looking for this figure for rather long time, and finally found it here.
Thanks!"

"Nice item. I'm very happy with my purchase and all is right with Plamoya."

"This is a review on Plamoya's attack on the customer negatively. Recently, I've purchased something through Plamoya, but decided to cancel before they shipped. I thought since they have a return policy of refunding the buyer for new unopened items, it should be good.

They e-mailed me back saying that they don't cancel. So I told them: I don't know why you have a return policy but not a cancellation policy since it would hurt the buyer with the return shipping costs and your company's reputation anyway for sending the item back. Why go through the trouble of possibly risking damaging the item during transit if you can allow the customer to just simply cancel?

In reply to that, I got this very rude message:

We are very surprised by your arrogance.
Why you couldn't think that cancelation is mischievous behavior for
seller?

We accept cancel and refund in this case because we don't want to meet
you arrogance customer.
Never visit our website again.


bye.

--------------

To say the least, I was astounded by the extremely damaging and unprofessional reply. At least say something like "We look forward to providing better service" or something like that..


Certain sites like Plamoya don't have cancellation and hope that the buyer won't return and won't have to refund. BUYERS BEWARE


EDIT: I have confirmed that have deleted my account. Really shameful business dealings."

"I tried to purchase a figure from this store but was disappointed when I got an refund one day later stating that the item wasn't in stock. Their site had it listed as in stock so either I just missed it or they just don't keep their site updated. Overall I'm disappointed but glad they refunded me so promptly."