"So many people take the time to complain, and never acknowledge exceptional service. I just wanted to make sure that PLANAR is aware of a satisfied customer.
I am writing to thank PLANAR for the rapid response and the quality of their products. The support we have received from Planar is exceptional. We have used their products for the last six to seven years on some of our high-end semiconductor manufacturing tools, and have been very pleased with the performance and quality of both the staff and the product. One of the only minor problems we have had is color consistency, an issue that has been promptly addressed to our satisfaction. I would like to assure you that we will continue to use and recommend your products in the future.
Thanks,
Alejandro
www.tescal.com"