"Service was superb. I placed an order for an XTUNE Pro. Pacific signage said they will in turn place the order from Aurora Multimedia to build the product to my specs. I expected this to take atleast 10 working days I placed the order on 11/7/2005 and by the time I sent an email to the sales people on thursday 11/10 to know the progress so far with me order, the shipment had already been delivered at my doorstep. Everything delivered to specs. Simply exceptional"
"I purchased a Panasonic th-50PHD7UY and PSD S180A and CTM-100 articulating arm through this company. Brian and Lisa were extremely personable, and followed my TV from shipment to my home. Brian called to confirm along each step of the way, and to ensure satisfaction. This unit is for home use. I will use them again. The unit arrive at my home safely, now all I have to do is install it!"
"Best internet 'buying on line' experienced! Lisa was extremely above board with respect to new model, availability, price, et al. I would not hestitate to reorder from this reseller."
"I got the best possible deal for this Panasonic 42 EDTV bar none. Great, friendly, and super helpful staff. Just as good as brick and morter, if not better!"
"Amazingly prompt courteous service with a personal touch."
"Excellent Service! Prompt, professional and courteous. Lisa was extremely easy to work with and promptly answered any and all questions. Excellent pricing.
Everything arrived as planned and as promised. The shipping company used was extremely professional. I received two calls from the shipping company alone to insure I had received the product and was satisfied.
Highly recommended."
"Lisa was absolutely fantastic to work with.She answered every question objectively. Gave me sound advice based on her experience witrh other customers and when she didn't have answers to my questions she put me in touch with technical folks who could help me. The whole experience was painles!! My Panasonic Plasma Dispaly arrived on the day and time promised by AIT and I am totally happy with the entire process. I highly recommend buying from Plasma Extreme. Mike"
"I cannot recommend Plasma Extreme enough! Lisa spent a LOOOONNNGGGG time on the phone with me discussing my viewing habits/requirements and potential solutions Plasma Extreme could provide. In the end, we mutually settled on a plasma display that was $700 cheaper than the one I was originally considering, but much better suited to my family's needs! Then I called back a day later for a wall mount--again, we discussed my needs and unique requirements based on the surrounding furniture and I was provided the best solution. When the mount arrived and it was slightly different from what I was expecting, I had another one sent to me express overnight NO QUESTIONS ASKED--I hadn't even boxed up the first one to return it when the second mount arrived the next morning--and it was exactly what I needed! Now that is truly top-notch customer service. As for the display itself…professionally packaged and shipped, arrived damage free and not a single dead pixel to be found; the results in our modest home theater are positively stunning. Without a doubt, this has been the most pressure-free, friendly, and professional Internet/mail order buying experience I've EVER had...period!"
"First Class is the only way to describe the people at Plasma Extreme! My purchase of Pioneer 50" Plasma was quick, efficient and had a very very happy ending. In my experience as a 30+ year banker specializing in centralized fulfilment and service, a company really distinguishes itself by how they handle the end-to-end transaction; up to and including final customer satisfaction. In this regard, Plasma Extreme is far and away the very best I have dealt with in any sales situation, internet or or otherwise; they are truly concerned about the customer. I have the highest regard for them and would recommend that anyone wanting to purchase a Plasma unit to head directly to this company.
Eric B.
Chicago, Il"
"The purchase went as smooth as silk, Lisa handled everything and followed up once the product was delivered."
"Excellent communication, quick shipping. Lisa was a pleasure to work with. Will definitely purchase more plasmas from them in the future."
"Top notch customer service!"
"Great buying experience! Exceptional service. Got a great price, on time delivery, and did I say great service? Can't ask for more. I buy lots online, and this has been one of the best buying experiences. Highest recommendation."
"I am thoroughl pleased with the service and immediate response to every one of my questions. Lisa uses the top of the line carriers and delivery was without incident.
A better than competitive pricing,mixed with genuine customer concern, makes Plasma Extreme tops in my book."
"great service, price and product. Delivery was as promised, no problems with money transfers in either direction. I would definitely use them again."