"Amazing customer service.
Bill Phelan did more than necessary to ensure I could satisfy my wish to get my hands on a "Commemorative Edition of the Enterprise" from Master Replicas. Not only I had issues with Paypal maybe due to high price of this item (2K USD), not only he took the time to wait that the payment was cleared with my Credit Card company and not only was I living on the other side of the planet for him but during all that time he did make sure that item was reserved and once everything got cleared then the delivery went as smooth as could be dreamed.
So wherever you are, you can be sure Plasma Infusion is the shop to be contacted."