"(Sept 2020) The current owner and customer service man is one of the most stubborn and tight people I have ever dealt with. He will argue with you over the smallest matters; batteries not included wasn't clear on the site and so he told me he would send me some, but goes back on his word and just doesn't. Also changed the web site statements later after this clarification issue was brought up by me and wouldn't admit it, just to save himself a few dollars. Rather than doing the simple fix to the situation he had originally stated he would! Much more concerned about his pennies, than having Satisfied customers.... just terrible customer service! If you buy from them make sure that you are clear on everything and won't need to call and get this guy on the phone. Bad experience!"
"I ordered a set of the V3 Deluxe Lighted Bocce balls and they are fantastic. So much fun to play with at night. One of the yellow balls would turn off most times it was thrown or bumped by another ball. I emailed playaboule on Memorial day about it and I still got a response the same day. The reply was simply they were sending a new part and had the tracking number. I was very impressed with the speed and service demonstrated by the company. No questions or hassle to get a new part."
"This company offers a great service importing the best quality bocce balls to the USA. My order was taken seriously & shipped out right away. Their pricing is truly amazing & I appreciate their work breaking down the original packaging for the best shipping option - USPS Priority flat-rate; a service that delivers within two days, is inexpensive, & comes with some amount of insurance. My advice is to not buy inferior balls locally at a chain store but to have some patience.. spend a little more $ & wait 2 to 3 days for your order to arrive. I wish this company much success & hope to deal with them in the future."
"Quick for order.
Quality product"
"Very easy to order and timely delivery. My Brother loves them!!"
"Web site as difficult to navigate"
"fast delivery, great communication, handle a problem (mine) professionally would do business again"
"Shipped very quickly! I cannot comment on the product quality as yet because its a Christmas gift.
Loved the quantity of information on the website plus the reviews. Very helpful."
"Thanks for shipping so quickly and not charging for it!"
"Absolutely wonderful to shop with. Order was here in no time flat. We would certainly shop with them again in a heartbeat. Thank you so much!!!"
"Delivery of engraved bocce set has been delayed two weeks making gift late. If it arrives and looks good, I'll still be a happy customer. They did notify me of the delay and offered to cancel order and give full refund if I wished. Seem quite professional. "
“We can't do much about a breakdown on our laser machine that we immediately notified the customer about. As was noted we are waiting on parts to do repairs which is a delay unfortunately beyond our control.”
"great Bocce Balls - good gift for christmas"
"birthday gift to husband/Dad - he was wearing a big wide smile
very nice set and the heavy duty bag is perfect for stowing away in the hall closet - might even get a game or two in before it snows :-)"
"Very good service! I did not, however, receive the shipping notice. When I emailed to find out about the shipping, the reply was that it would be here that day. It was here.
Thanks, Dwight "
"Incredible! You people had the order, correct and Faster than could be expected! Thank you lots! I need to order 2 more Pallinos, I will all, I have dry macular in one eye and the dark yellow is tough to see in shade ! May need a bright orange,? red? Will call you soonThsnks Pete"
A rep from Playaboule.com, bedek, has responded:
“As the saying goes. "You can't please all the people all the time"
This is the first negative comment we have had about the ease of use of our site. Which is odd as we get so many great comments from everyone else. Here is one example.
posted Aug-28-2013
"The website is very informative and EASY to use. I learned much about Bocce balls. The Bocce balls I received are very good quality, but I wish I had paid for the sturdier case. Really like the Bocce balls."”