"The website was easy to follow except the cost of shipping didn't pop up when it was suppose to."
"I would recommend ordering your petanques or bocce set from playaboule.com. I have ordered from playaboule.com before. This time I ordered the light up bocce balls set. Fantastic!!! It is a unique gift idea for all ages. When I opened up the packaging and saw the bocce set, I knew right away that the quality of product was exceptional. I wouldn't even consider shopping anywhere else when looking for these products. Online ordering was simple and the products arrived very quickly to my doorstep."
"just ok. didn't know why it took so long to get item as i paid for shipping. didn't open box as this is a christmas present."
“Customer paid only $3.32 for shipping a 20lb box of bocce balls from Seattle to Henderson Nevada via UPS ground.
1) We clearly post on our site with maps. UPS ground is a non guaranteed 3 day delivery and it took just that 3 days.
2) Actual shipping cost we paid UPS was $18.97 so clearly we discounted the shipping.
3) We do have a free shipping option but the customer chose the discounted rate instead.”
"Web page had good information and was easy to use. I received my balls on time."
"Playaboule was one of the best online companies that I have worked with. Their prompt and helpful service was excellent. The bocce set that we ordered arrived the next day after ordering and was packed well. The quality is superb. Thank you to the staff."
"A friend of mine had a set of these and I have always wanted one. I got the V3 which i thought was the best set. A bit more $ than i wanted to spend but well worth it. They shipped fast, and everything works great. Looking forward to years of night time bocce!"
"I was pleased by their expediency."
"11/15/2012 UPDATE:
I do see that now that I could have actually purchased 8 spare plugs for $24.95, rather than just one as I previously thought. I definitely would have gone that route had I noticed that, but somehow I missed it. However, I have no regrets. I’m happy to have a whole new set and am now prepared to swap out balls and parts as needed. This will also allow me to expand participation, which will be a good thing because I often have quite a large crowd hanging out at my place. So I expect all of my Playaboule components to get a lot of hard use.
So bottom line, I now realize I could have had the spare plugs and 27 batteries at the very reasonable $24.95, but let’s spin it to say that for just an extra $60 I got a whole new set of bocce balls, too! I remain a very happy Playaboule customer and am sure to make future purchases from your fine company.
ORIGINAL 11/7/2012 COMMENTS:
The overall ordering experience was easy and smooth and I enjoy the product very much. However, the pricing for spare light switch/plugs seems somewhat odd when compared to an entire bocce set.
I've had the V3 Lighted Bocce Ball set for over a year and several of the light switches started to malfunction. So my intention was to just buy a few spare light switch/plug sets. But at $25 per light switch/plug, it made more sense for me to purchase an entire new V3 Lighter Bocce Ball set at $85. This way, I got 9 spare light switch/plugs, plus a whole set of spare bocce balls, etc., for just a little over the price of 3 spare light switch/plugs. Not complaining, just seems odd to me."
"I have not yet received my order.\"
“Customer placed order. But their credit card failed. We contacted the same day. 5 days later she contacted us and gave an alternate credit card. That one worked so we shipped that same day. The package was delivered 3 days later by the US Post office. Normally the Post Office just leaves packages at the customers door. But in this case per the tracking information, they left a note in the customers mail box. It took her another 7 days ( 3 days after this negative review ) to contact the post office so the package could finally be delivered.
So we get a 1 star review, because.
1) The customer has credit card problems and is slow response getting back to us.
2) Package delivered quickly. But due to her own inaction does not follow up with the post office.”
"Great customer service, very professional, to the point and
Prompt replays to questions you might have."
"My experience with Playaboule has been GREAT, SUPER FINE, UNBELIEVABLE, BLESSED. The company is honest, creative, patient, and gracious. The product--colorful, blinking heavy weight balls--is spectacular. Thank you for a fine game and great customer service."
"I am thrilled to be the owner of a new LED Bocce Ball set from Playaboule. It shipped well within the delivery window, and while I haven't played a round yet I've checked out the LED lights and they appear to work well. The balls are a bit lighter than I'm accustomed to, but it's a Christmas gift for my kids so I think that will be just fine for them. I'm really looking forward to giving them a toss (the Bocce Balls, that is)!"
"Great product with a quick delivery. The balls are well made with a strong case. However if your going to play petanque get the six ball pack, because it is played with three balls a person (something I forgot since it had been awhile since I played)."
"Very quick service. Bocce balls are high quality .Only wish the carrying bag was little larger and more sturdy because the bocce balls are heavy. The bag probably won't last long due to the weight of the balls."
"Easy exchange, rapid delivery, great product!"
A rep from Playaboule.com, bedek, has responded:
“As is noted on the website on the Check Out Page, the shipping options are hidden until the customer enters the country, State and Zip code, the rest of the address is not required to. The shipping costs are also displayed by clicking a button on the cart page.”