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PokerOutlet

3 reviews
3.34 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2012-02-03

"Prices were great - quick delivery. However, no response to phone calls and emails for damaged goods! Could only leave one phone message, since than cut off by recording to call back! Items must be returned within three days if Fedex delivery - made my own arrangements - now hanging out to dry!"

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Verified
5/5

2008-01-25

"Very impressed with this company. All prices are competitive and include freight. I ordered a poker table after hours on the 21st and delivery by Fedex Ground was received on the 24th. "

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Verified
5/5

2005-09-24

"I ordered a poker table for my game room. I never purchased from them until now and I must say I was pleased. The customer service was extremely willing to help. They even tracked my order while I waited on the phone just to let me know exactly where and when it would arrive. I will order from them again in the future."

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Overall quality of the company
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Is easy to do business with
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Is consumer focused
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Overall technical support
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Resolving problems
Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
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