"Purchase was processed quickly and I received e-mail status of the order with tracking information. When one of the ten tapes that I ordered was found to be defective, it was replaced quickly at no expense."
"Everything went smoothly as usual! AND I love the little bonus bag of M&Ms! Thanks, gang!"
"Their prices are consistently low, they have a wide selection, and their phone support is very good. I recommend Tape Resources, have used them for over a year and plan to continue. Another company would have to have a very compelling offer to take my business away."
"Prices are generally good. Online line ordering is a breeze. Shipping and delivery times are outstanding. Thank you, Tape Resources."
"NO problem as usual... fast, good deal... plus they always include some M$M's"
"easy site, fast shipping as always, lowest prices, great service, excellent order tracking"
"Purchase went as well as any I've ever made anywhere. They even included a little gift to welcome me as a new customer. I would definitely recommend them very highly."
"Great service, great price, excellent delivery and prompt e-mail confirmations. Never any surprises, which is nice. They are my first choice when ordering tape & media, which I do qutie a bit of. In the past, I've had a couple of damaged shipments of vhs stock, but it most certainly was UPS's fault, not Tape Resources. Tape Resources gave me credit over the phone for damaged stock, and sent out courtesy replacements as well.
Video production has enough hassles, not having to worry about stock shipments is one less using Tape Resources, not to mention their Sony stock prices are usually the best."
"I thought these guys were a lot more professional than other sites. I could find what I needed easily. One site I went to had a sale but no place to purchase using the sale price. Tape Resources also sent tracking information so I could track my order. They seemed very professional."
"THIS ORDER WAS NOT RECEIVED, WHEN I CALLED THE CO. I WAS TOLD THAT IT WAS SIGNED FOR & DELIVERED TO MY HOME, THE SAME DAY I SIGNED FOR ANOTHER ORDER SENT CORRECTLY TO MY BUSS. ADDRESS, THE TWO SIGNATURES OF COURSE DID NOT MATCH. I SPOKE TO UPS SUPERVISOR & INFORMED THEM OF INCIDENT. I REQESTED A REPLACEMENT ORDER FROM TAPE CO & I RECEIVED IT OKAY AT MY BUSS. ADDRESS"
"I have always had a very positive experience dealing with tape resources, with the exception of one thing. TR offers those who place orders of $450 or more (our orders are invariably $500 - $1200) free ground shipping within the continental united states. since we are in hawaii, we don't qualify. I have inquired as to why they can give us something off our shipping to compensate us, but they refuse. I'm still trying to figure out why. they must pay something to ship ground to customers in california... why not knock that amount off our bill? seems only fair to me. other than that, they are a great company... very friendly, helpful, fulfill orders promptly and cover mistakes immediately. no other complaints... only praise. sincerely, mick kalber, tropical visions video, inc., hilo, hawaii."
"Amazing service! Tape Resources has earned their great reputation and I recommend them. I don't buy tapes anywhere else. Jeff / Windracer Film Co."
"Good prices, fast shipment. Will probably order future DV tapes from them."
"My experience with Tape Resources has been a completely positive one. I will do business with them again and will not hesitate to recommend them to anyone interested in puchasing video tape."
"I received everything I ordered, securely packaged, and on time."