"The pool light was delivered in a timely manner but not installed yet"
"No questiones, no problems. Quick and easy."
"Good price
Good service
Timely delivery"
"My experience was excellent. I could not be more pleased. I will be back.
Rich Rierson"
"Excellent product. Ordered and delivered with ease."
"Quick Shipment. Good prices compared to local pool supply house."
"Product arrived before expected."
"I have to say that pool supply doesnt waist any time in getting orders out. I was so suprised to recieve my order on wednesday after ordering it on monday two days before. This is the second time I ordered a polaris 360 and I will get the next one from you guys again. Thank you for taking care of all my pool needs..you guys are the best!!!"
"I am very satisfied with the service I received from Pool Supply World. Customer Service was very knowledgeable, insuring I purchased the correct item."
"I purchased a Polaris booster pump from PoolSupplyWorld in January 2013. The first one they shipped didn't work out of the box. They were nice enough about sending a replacement although they made me get my installer to call Polaris first. Unfortunately, I had to pay my installer twice--once to install the defective pump and once to install the replacement. Neither PoolSupplyWorld nor Polaris would reimburse me for the $80 (cheap) that is cost to reinstall the pump. I would think that a company would think its reputation was worth more than that, but apparenly not in this case. Think twice before doing business with either company.
UPDATE - PoolSupplyWorld reached out to me as a result of my review. While they were unwilling to make me whole on this problem, they did provide a $25 store credit as a gesture of good faith. I appreciate the fact that they cared enough to reach out to me, but I felt that it was motivated more by an attempt to protect their on line reputation than to satisfy a customer. In any regard, at least they care about their reputation. I still wouldn't buy this pump, but I would consider doing business with PoolSupplyWorld again."
"Very straightforward buying experience. Selected what I wanted, ordered it, and it arrived."
"Fast shipping, Just what I ordered"
"The price was attractive, and the Polaris 280 Pool Sweep arrived within a few days, in good condition. Couldn't ask for anything more."
"Thank you for the great service, and price!"
"I have become a regular customer of Poolsupplyworld.com, I origonaly found them on E-bay. They have consistantly provided quality products at the lowest prices. They ship quickly, and package the the items with care. Jason S. "