"Great service. Our product ordered was received quickly and correctly and at a great value price! THANKS! "
"To be honest, I haven't had any interaction with the folks at PoolSupplyWorld other than through their web site but that's fine. I was looking for a spa pump and they had it at half the price of what the local pool and spa store was asking. Their web site was easy to navigate and checkout was quick and efficient. I recieved the pump in the mail less than two weeks after placing the order and it was packed nice and snug. I would definately order from PoolSupplyWorld again."
"Purchase First Aid 2 L which cost about 20% less than what I could find at local Brick & Mortar Pool Store "
"I placed my order on a Sunday, it was shipped on Monday, and I received it on Saturday, and it was from California to Florida, with no shipping charge. I couldn't ask for better service. I will definitely order more swimming pool products from them, should the need arise."
"I was amazed by the customer service of Pool Supply World. They verified I was purchasing the correct part for what I needed for my Polaris. The pricing was much cheaper than any available in the stores for the same product. It quickly shipped directly to my home. The order was flawless.
I will be using PoolSupplyWorld for all my pool needs. I know that I can ask the question and they will have the answer to help me. Thanks! "
"This is the third pool drain cover that I've ordered from Pool SupplyWorld. I received the order within 5 days and the cost was much less than what my local pool retailer wanted to charge for the same cover. "
"Great pricing, service and quality."
"I had a hiccup with delivery times at first, but after I talked With Dana everything was fixed to more than my satisfaction. Thank you Dana for your great customer support!"
"Best price on west coast for my Starite filter cartridge. They shipped the morning after I ordered. Thank you!"
"not impressed. would not shop again."
"Everyone I have dealt with a PoolSupplyWorld has been extremely professional. The degree of follow-up has been extrodinary and un-precedented. I wish I could remember all the names of the people I dealt with, they were all great. I would like to give specific credit to Andrew, who has worked with me the most, and Kyle."
"My general view of PoolSupplyWorld is that they are an outstanding company to work with. So far, the majority of individuals that I have spoken with on the phone have been courteous, professional, and responsive, which is sadly a rare find for a larger company.
I purchased an entire pool from PoolSupplyWorld, and received the product in five days. Not business days - total days. This was very unexpected. There were some damaged parts but this was quickly remedied by PoolSupplyWorld's efficient RMA department. Particularly, Kyle was extremely helpful and was willing to listen to my problem and expedite the replacement parts which arrived only three business days later. We also had a nice conversation about today's business world, and being a business professional myself, I feel that Kyle has an excellent grasp of what it takes to make a company successful.
I will always try to buy my pool supplies from PoolSupplyWorld first. Being that the pool industry as a whole seems shady, it's nice to know that there is at least one company out there that can be trusted to take care of its customers. "
"In researching the web in an effort to replace an 11 year old pool cleaner, I found PoolSupplyWorld's website. I was very pleased with the site display and information on their products. The site easily displays price and S&H costs, coupon and rebate information, company service and support contacts, as well as shipment tracking information. My order including installation directions and warranty registration info. My new pool cleaner was delevered in less than a week, with free shipping at a price no one else matched. Very pleased new customer."
"It really worth it the money, not to mention it saved me around $1200 (saved on store price and instalation fee).
Easy to install.
Since I replaced my old one (around 6 weeks ago) did not make any trip to have my water chemical checked, the water is Chrystal clear."
"very good service ,prompt communication and followup on purchase by kyle manna."