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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2014-07-15

"Website says shipping was free on all merchandise, but you have to dig into the fine print and FAQs to discover that freight isn't part of the deal. The checkout didn't have the shipping added to it when I paid, yet, Billing failed to notify me by phone or email that they weren't shipping the item until the freight was paid. A week later I call to discover it on my own and was told by the receptionist that she was the only one working in the office. No ladder is currently being shipped, so my above ground pool is going unused during the hottest two weeks so far this summer. Thanks Poolsupplyclub, great customer service! "


Verified
5/5

2014-05-30

"It was very easy to shop on line and the delivery was sooner than I expected if I need to buy something else for my pool this is the place for it thank you"


Verified
5/5

2014-02-04

"talked to person at store prior to ordering on line
was very helpful
order came on time and was correct
"


Verified
5/5

2013-08-15

"Easy to use, fast delivery>"


Verified
5/5

2013-07-31

"Pool Supply is efficient, well priced and delivers on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-14

"Great helpful website and great shipping department. Website breaks down each part. Saved me over $300. A pool supplier wanted to charge me over $500 for DE filters. With 2nd day shipping I got the same filters for < $200!
I ordered them Sunday and they arrived on Tuesday. Awesome!
"


Verified
5/5

2013-04-25

"Received my order quickly."


Verified
5/5

2013-04-18

"Order was processed promptly and delivered as promised."


Verified
5/5

2013-03-15

"everything was fine. fast and efficent.
"