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1/5

2021-06-18

Customer Dis-service!

"I bought a Mini Maglite LED pro+ flashlight, holster and batteries from them on Amazon. They sent me a package that had been opened and repackaged(stapled back together) with a defective halogen bulb mini-mag, no holster and dead batteries. I contacted them and they refused to exchange/replace it. They said I can request a refund from Amazon. Now I have to buy another one, cheapest one of the same model is $10 more than what I paid to Poorfish. "

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1/5

2019-05-12

Depth finder

"I purchased a Humminbird locator from Poorfish in January 2019. The price was right and I thought I got a good deal. Living in Wisconsin the ice didn't go off the lakes until early May. Once I used it I discovered that it wasn't the model I thought I had purchased. I'm sure the ad said it had mega down imaging and side imagining. The unit I got has no side imagining and no mega down imaging. They no longer have an ad describing their locator. I contacted Poorfish to exchange it for the right one and was told the 30 day return period was over and there was nothing they would do even though I had only used the one I got for a couple of days. I was willing to pay more for the correct model but was told they wouldn't do that. Anyone who buys from make sure you test the product within the 30 days. I am now stuck with a $750 unit I don't want."

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1/5

2019-02-18

Purchase

"This seller do not honor their purchase agreements. They have the worst customer service of any one I have ever dealt with. I will never used them again."

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1/5

2019-02-14

BUYER BEWARE

"BUYER BEWARE!! Don’t buy these from this seller. I purchased Thermasell heated insoles through them on Amazon. They will not stand behind this product. I purchased these for my son for Christmas. Because it’s not hunting season he hasn’t used them as he should have. He tried them twice just to make sure they work and they don’t work! I’m 12 days past the Christmas return policy and I’m out out the $76.93."

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1/5

2018-10-11

Ravin bow

"order a Ravin cross bow. was told it would be delivered by 9/28/18 it's now 10/11/18 and I haven't even recieved a package tracking number. "

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1/5

2018-09-19

Our Last "UZI Watch Lasted Over 10 Years"

"Our Last "UZI Watch Lasted Over 10 Years", we Changed the Battery one time. Just Prior to Purchasing this watch, we Took the Old Watch to be Repaired, it was going to Cost Around $60.00. So, we Purchased this New Watch for $69.64.
Now, We are Wishing we would have had the Old Watch Repaired.
We Purchased this Watch 07/30/18 and Received it 08/03/18; The Watch Quit Working Yesterday 09/18/18. So, we had the Use of the watch for 45 Days.
We are just Informed that it Was Only Guarantied for 30 Days, and Cannot be Returned to the Seller. The Manufacture Guarantees it for One Year, and we have to "Contact them for a Return RMA#, and Send it With a Check or Money Order for $10.00 For Handling.
THIS IS VERY POOR CUSTOMER SERVICE, AND A VERY GOOD REASON NOT TO PURCHASE, USEING ONLINE SERVICES.
NOW, We have to Contact the Manufacture and Hope they Will Repair or Send use another "UZI Watch".
Sincerely,
Louis & Laura Schlotter ****@****
***-***-**** Home
"

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5/5

2017-10-29

nephalim777

"I purshased a Cold Steel Slim Stick" it came promptly and in perfect condition. I purshased it in 2012, May.
I will be purshasing again from this company.
thank you
"

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Verified
1/5

2012-07-11

"Ordered 3 Okumo same model , first shipment 3 rods wrong model. Returned and requested via email if they still had the correct model rods in stock. Received confirmation that they still had correct model, suppose to have shipped correct model. Second shipment received 1 complete fishing Shakespear fishing system (rod reel, and tackle box). Called customer service and received from customer services they would ship Thursday July 5th. Received this shipment Tuesday July 10 still wrong rods (two were same as original shipment and one who knows what model number this is). So as of this posting I will be contacting customer service and requesting my money back. NEVER AGAIN!!!! P>S You dont supply enough Stars to give them a negative rating!!!

Since this posting now Aug 9, still waiting for my refund!! How can anyone do business with these guys??? Totally useless company!!!!
"

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Verified
5/5

2010-10-16

"Had a small issue with not receiving a order confirmation but it was easy to get a hold of someone to verify that it had been placed. Got my knife and I'm more than happy with the service I received from Poor Fish"

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Verified
5/5

2010-09-02

"Great seller. Fast Shipping. Product as described. "

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Verified
5/5

2009-10-19

"First, great site. Easy to find items, user friendly and not cluttered. Second, great selection of outdoor products along with great prices on very popular stuff. Lastly, it was a breeze to complete a transaction with them and receive my order. Prompt and friendly service. Way to go Poorfish!"

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Verified
5/5

2009-09-29

"I recently bought the Texsport 3 person tent from Poorfish Outdoors. It's great! Very reasonable price and perfect size. We ended up getting caught in the rain during out trip and we had no leaks! I can't say that for everyone else we traveled with. I will keep shopping here. Good value with great merchandise. Thank you! "

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Verified
5/5

2009-09-22

"GREAT website and company. A friend recommended Poorfish Outdoors to me and I couldnt be happier. Low prices and fast shipping...what more can you ask for?"

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Verified
5/5

2009-09-22

"Fast shipping, great prices, fabulous product. Thanks so much!"

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Verified
5/5

2009-09-21

"Great price and fast delivery! I will be buying from poorfish again in the near future."

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