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Verified
5/5

2016-05-17

Simply-the best

"The best turn around-
The best graphics support-
The best customer service-
The best quality-
What else is there
"


Verified
5/5

2016-05-11

Review

"Provides quotes quickly plus fast turn around."


Verified
5/5

2016-05-10

Marketing made Easy

"The work flow is flawless. I can get collateral in a customers hands in hours not days. "


Verified
5/5

2016-05-04

Best customer service rep around? Lisa!

"Lisa has been our contact for many years and she never disappoints! She's fast and very detailed-oriented. We won't ever go anywhere else for our printing and direct mail!"

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Verified
5/5

2016-05-04

Great Cutomer Service & Product

"I received excellent customer service and a great finished product."


Verified
1/5

2016-04-27

Where are my postcards?

"I ordered the postcards last week. I have yet to receive them. I have called several times and emailed, and Blake, the rep helping me did not seem to have an answer nor really care that they have not arrived. He did not respond to my last email. I would not use this service if you need prompt service. Per Blake, they don't even track the shipment to see if and when it should get to you. "


Verified
5/5

2016-04-25

Small Orders

"If you want no minimum orders, this is the place to go! You can send 25 postcards, or 100- whatever fits your needs."


Verified
5/5

2016-04-15

We have a new postcard supplier !

"Postcardbuilder.com earned our trust by delivering on everything they promised they would do, at a significantly lower cost. Our previous supplier that we thought would be our partner for life disappointed us. Besides charging us more than Postcardbuilder.com and telling us that Postcardbuilder.com was an inferior product, they forgot to include a key item on our last mailing causing massive returns. We decided to look elsewhere, and we are so glad we did. Postcardbuilder.com's product was actually superior to our previous suppliers. On the very first day of delivery our response paid for the entire 26,000 piece mailing. Thank you Matthew for a a job well done from start to finish. We have a new postcard supplier: Postcardbuilder.com"


Verified
1/5

2016-04-15

NONE OF THE PAID FOR POSTCARDS WERE DELIVERED. ZERO REFUND. DISRESPECTFUL CUSTOMER SUPPORT.

"TERRIBLE EXPERIENCE. COMPLETE RIP OFF.

We paid $781 for a postcard campaign. The postcards were all printed, including postage paid for, but none were delivered!!! Postcard Builder completely messed up the postage system and as a consequence, thousand+ cards were returned to sender (us). As a result, we paid $781 and received zero results – the Bernard Group completely screwed us over. When we brought the matter to their attention, after verifying the issue through multiple rounds of sending photographs, they asked us to go to the Post Office to try to sort out the issue ourself. Hello?! What a waste of time. Not only did they NOT perform the service as advertised, they were cavalier in their customer support response, as it took weeks and multiple messages before they even responded. After I refused to comply with their demand, they offered to refund a portion of my order if I physically mailed them the problematic cards. The problem is that my cleaning service through a bunch of them away as they were sitting in a pile.

Bottom line: if you want to delegate your mailing to someone you can trust, DO NOT CHOOSE POSTCARD BUILDER.

RIP-OFF AND WASTE OF MONEY.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-04-08

Lisa Timek is a Star

"Lisa did a great job getting our orders modified, completed and sent out!"


Verified
5/5

2016-04-05

Great to work with

"Postcardbuilder is easy to work with and the finished product looks great. The postcards hit mailboxes right on time."


Verified
5/5

2016-04-01

Exceptional!!!!!!!!!!!!!!

"I called and spoke with Blake as I needed postcards printed, stamped and mailed asap. He was very helpful and gave me all the information I needed to submit my order. The order was fulfilled and shipped quickly and the postcards look great!"


Verified
5/5

2016-03-24

Consistently Great Quality

"I utilize PostcardBuilder on a regular basis for work, and I couldn't be happier. They consistently provide quality postcards at a reasonable price, with quick turnaround, making my job even easier! "


Verified
5/5

2016-03-17

Great Job

"The cards look very professional and I have already received a call from them."


Verified
5/5

2016-03-16

Nova Fitness Equipment

"Great customer service. Great turnaround time as well."