"I've ordered 2 banner stands for $375 and $353 respectively, each because they had custom, swap out cartridges. The case is good, the picture nice quality. I WOULD be happy except...
The banner top rests on a little cheap piece of plastic (instead of the pole going into the metal top as others) - and that plastic got broken in transit AND POSTUPSTAND HAS NO SOLUTION other than to order another banner for $hundreds! Their answer was "you bought it Nov. 2023, order another one." Really? Why don't they design it like others, with the pole going into a hole in the metal top?"
"I've been using Post Up Stand for many years with different companies. We recently purchased their Budget Retractable Banner Stand with a 90 day warrantee. The banner came off of the stand within the warrantee but I made the mistake and didn't tell them until 99 days. They wouldn't replace the banner without me sending back the actual stand. Long story short, the stand got lost in transit (even though it cost me $40 to mail back) and instead of replacing the entire thing, they wanted to send me back just the reprinted banner (no stand). What's the point of that? I already have the banner that came off of the stand! Customer service was very bad and I would never use them again."
"The banners were perfect, ordering was easy, customer service was great."
"Excellent, efficient service. Refreshing!!"
"Very helpful live-chat support. And able to deliver on last-minute, rush orders."
"great- fast services and delivery. only problem was that the stand had been lodged down into the casing and we have to find a way to bring it out of the metal casing. "
"Upon receipt of the product we are very satisfied with the color and resolution of the artwork and the back ground of the table cloth. Also, we have since washed and dried the table cloth once, as directed in the product information guidelines, to great effect so we hope this will continue. The shipping was faster than predicted."
"Very nice & friendly people to work with. I appreciate the extra care of sending a sample if they believe the pixels will be a problem when enlarging objects."
"Easy and quick turnaround"
"Your staff helped me out TREMENDOUSLY when I was in a crunch to get a banner made at the 11th hour! Thank you very much....it turned out great and everyone was very happy!"
"Banner was delivered on-time and it looks perfect. We are very pleased."
"I love working with Post Up Stand because they are efficient, knowledgeable and friendly. My products always arrive on time as promised. If there are any issues with artwork, they work with me to resolve them."
"Disappointed in the color of our table banner - not really the fault of your company, but afraid we won't be able to use them as we had hoped."
"They were very helpful when I called (a couple of times!) and our banners turned out wonderful! Thank you!"
"We were pleased with the communications, the support, the prompt service, ease ... it was all a good experience. Allyson"