"Been buying banner stands from Power-Graphics for years now, always great service and the banner stands hold up through lots of wear and tear."
"I would have given 5 stars for the overall satisfaction but gave only 4 because I was having an issue adding a 4th item to an order. The system kept changing the quantity of the 3rd item to 2 rather than letting me add it as a 4th item."
"Website is easy to follow "
“Larry, Thank you for the order and your review. We would love to earn that last star from you. Let us know if you have any feedback for us.”
"THX for your help JP; this novice appreciated your step by step spoon feeding"
“Scott, JP is one of our best employees, we're excited to share this review with him. Thank you for this order and the great review. ”
"Extremely helpful, patience and knowledge staff in all departments. I will shop with them moving forward. "
“Nicole, Glad we could be of help. We look forward to working with you again. ”
"Easy to use website for ordering"
“John, We love hearing our site is easy. Thanks for the order and the review! ”
"When i experienced a hiccup on the website, they helped me managed through it right away. "
"Excited to find the exact feet we were looking for at the most affordable price."
“Josh, Curvett Mounts are a great option for your job. I'd love to know how they ended up working for you. Thank you for the order.”
"Found best value for quality!"
“Robert, Our Magic Banner stands are a great value. We love how they adjust so they can hold various sizes of banners. We appreciate the review and your order.”
"Always great workign with you all."
"Switched to this company when CWS started using a terrible fabric. Significant improvement in print quality and color as well as orders are received faster, but the price is double at best. Customer support was almost entirely nonexistant with CWS, but power-graphics responds within 2 hours usually and may even respond on weekends.
The pricing on the sublimated fabrics seems uncompetitive to put it very nicely, stick to the uv print fabrics.
As a side note, the black grommets can and probably will transfer color in shipping...disappointing to see that happen for the overall price."
“Clinten, Thank you for the review and the feedback. I'm going to test the black grommets right now, as they shouldn't have color transfer. As for the cost on sublimated fabrics, our price is very competitive once you're comparing apples to apples. You said that CWS moved to poor quality fabrics, and sadly a lot of our competition has done that too. We pride our work on quality and use the high end fabrics. If you have a specific fabric in mind I'm happy to look at the cost with you. We appreciate your orders and the great feedback.
”
"Each time I call with a question, the staff is very helpful and friendly :)"
“Jennifer, We love hearing these kinds of reviews. Our employees work so hard on product knowledge and customerservice so it's nice to see their efforts pay off. Thanks for the order and the review.
”
"Super easy to use website. Found what I needed and placed an order with ease."
“Jodi, Thank you for the review and the order. We're really happy you were able to get what you needed.”
"I've been working with Power Graphics for nearly 20 years. They have always provided the best quality prints of my work. "
“Bryan, 20 years and still going. We are always so excited to see all of your new creations and it's been so wonderful having you be with us. Here's to 20 more years!
”
"Customer service is superior to all other vendors in town. Why use anybody else. Still waiting for the return call from 2 other companies 5 days after i called them. "
“Justin, Thank you very much for this review. We really appreciate your order and giving us the opportunity to get you quick answers. I show this order is in production and scheduled to be done right on time. Please let us know how it all works out for you. Thanks again!”
"Everything is good, but shipping cost is too high."
“Mark, Shipping is one thing we tend to hear about over and over since UPS switched how they calculate costs. Our site is integrated with them, so the cost it shows is what is paid, having said that I did double check the cost. $34.78 for ground shipping was accurate. I know the 48" long Hanging dowel kit, is probably the reason. Please know you can always call our office to check the cost and you're welcome to ship on your own UPS# should you have one. We hope these Hanging Dowel kits work well for you. Thanks for the order and the review.”
A rep from power-graphics.com, power-graphics, has responded:
“Mike, That's something we've never heard. I would have loved to talk to you when the issue was happening. We've tried to replicate this issue and can't? Please next time give us a call so we can see if we can help.”