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1/5

2002-05-25

"Upgrade processor+fan+sink+voltage regulator was a quality product. Powerleap however sent another person's packing slip/invoice and never did send a correct one. Dell computer would not shut down without pulling plug from wall, much of the time. Had to reinstall old procesor. Tried to returned Poweleap unit as per guarantee. Did not receive RMA return UPS label as they said, without further email. Return was accepted. Was told Was told "will take approximately 1-2 weeks for the refund to be processed and to appear on your credit card account." Funny, they were able to charge my account immediately when they sold it. No credit appeared. More emails. Was told "The return process usually takes 2-3 weeks, so you should be seeing your credit very shortly." After the 3 weeks passed, I emailed again, worrying. Credit finally appeared on my card. I would not do business with this company again. "

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall customer service
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5/5

2002-04-19

"I ordered thier 1.2G Taulatin Celeron to a slot 1 Mobo. Order processing was a little slow, took 4-5 days, but it was shipped UPS and recieved promptly after it was processed. I installed it with few problems.

All I got to add is I am still using this CPU tday and it works great with my 440BX Mobo. It is a great upgrade for those looking for the biggest bang for the least amount of money.

Will do business with PowerLeap in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

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