"Purchased a product that was described as a full show mobile dolly, pictures, etc were all for the full dolly it turns out it was only the wheels. Customer service was responsive and cancelled order it can't trust their site to order anything else"
"Bought a part and paid full price and few days later they cancelled the order cause was not available......not good for business "
"Today is Aug. 22. I ordered a Fuelpak 4 for my 2021 Street Bob on Aug. 15. I have tried twice to get shipping confirmation and tracking on my order. I have not received the requested documentation, nor have I received my order."
"Fast shipping and great price"
"Arrived quickly, item packaged great, excellent service! Many Thanks!!"
"Fast shipping..great prices.
I'll be back.."
"I needed 20w fork oil for an old FLH and found it on their website. I ordered it and paid including shipping expedcting in a couple of days. After an hour or so I received an email indicating the order had been canceled because the item was out of stock.
They did promptly refund the entire amount, but I can't recall a recent experience from any vendor that allowed me to place an order for an item that was not in stock without a warning before placving the order.
I'll buy from them again because they have been very good over the years, but was a little dissapointed this time.
Paul "
"Fast shipping and great price."
"I ordered an item. An email come with a link to track my order, an option to chat, and a company phone number. Over the next few days I tried to track my order and there was no information. I tried the chat option several times. That didn't get a response except a canned note that a "ticket" had been opened. So I tried calling the phone number. Verizon immediately said the number could not be reached. Lack of information or response made me nervous and suspicious. I called my credit card company. They tried to reach Powersports and could not. So, at that point we cancelled payment. Suddenly I got notice the item had shipped. I told them I would return it, which I have done. During this exchange I got an email suggesting I might not be that bright and couldn't remember who I ordered from. In short, better more timely information would have avoided a negative interaction and cancelled order.
"
"Searched all the internet for exhaust for my Harley, Power sport Parts had a great selection at the best price, they were shipped next day and arrived three days later at no cost. Great Job!"
"I do not even remember what I ordered from you "
"Very good price and pretty fast shipping "
"Quick shipping, too. Would buy again."
"Sipping and user experience was awesome. I ordered on a Thursday and the shipment arrived that Saturday. Will be installing the battery in the next week so we will see if the battery quality is good. "
"The only reason I give them 3 stars is because on there website the part I wanted showed in stock. A day or two later they refunded my money and said it was out of stock. Very fast refund!"
"said they had product instock,,, they did not="