"Had no problems at all with my purchase. Part of my order, airsoft bb's, had sold out the same day I made a purchase. I was given a call by their staff immediately the next day to tell me of the situation. They in turn had an alternate product that was better, which I agreed to order in place of the sold out item instead of getting a refund. They did not charge me extra even though the new bb's cost more. Really fast response, they didn't put me on back order like other companies could do if the item is not in stock. All together I was really happy with my purchase. I've even called this company a couple times asking if or when they would get some products in. They were happy to even direct me to other stores if they didn't have it."