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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2015-10-15

"The Customer Support is OUTSTANDING!!! When they say guarantee customer satisfaction they really mean it. That is RARE from my experience."


Verified
5/5

2015-10-06

"No problems with this order, my first order. I saved them as a favorite."


Verified
5/5

2015-09-28

"It was the part I needed and it shipped quickly."


Verified
5/5

2015-09-24

"It was a good experience ordering from PR, because I received my order on time and no problems at all."


Verified
4/5

2015-09-08

"Have not received anything I ordered. "


Verified
5/5

2015-09-08

"Shipping error was fixed easily. I received my package the next day. You can't beat these prices. They are definitely the lowest and fastest shipping out there. They also work just as well as HP cartridges do. "


Verified
5/5

2015-09-02

"The service is great. Orders are filled and shipped in record speed. The prices are competetive. Have bought here before and it has been a very positive experience. Will buy again."


Verified
5/5

2015-08-28

"Ordered and delivered great service "


Verified
5/5

2015-08-28

"I would first like to mention that last week I wrote a negative review regarding the returns department customer service. After Brian (owner) and Katie (team member) both reached out to me directly, I feel the opposite of dissatisfied. Katie called me personally apologizing on behalf of the customer service department, and offering a credit for the product originally in question. She went above and beyond in efforts to resolve the issue, and it definitely worked. Kindness and understanding all around. L&J Building Company WILL continue doing business with Precision Roller.
Thank you.
"

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Product Returns/Refunds/Exchanges

Verified
5/5

2015-08-27

"Excellent Value! Good quality product, fast service, competitively priced. "


Verified
5/5

2015-08-27

"The order was processed quickly. The product is exactly what we needed."


Verified
4/5

2015-08-27

"Response from Precision Roller was quick. Although they did not have the product I needed in stock, they informed me of the back order. But did not get an ETA, which would have been nice.
I like "live chat" because it's easier that trying to get thru on the phone.
"


Verified
5/5

2015-08-24

"Easy to place my order and the replacement part fits perfectly! Thank you!"


Verified
5/5

2015-08-13

"A model for good service."


Verified
5/5

2015-08-12

"It was easy to order from Precision Roller, even with the toner I needed for my very old Copier/Fax Machine. Plus it was delivered in record time, faster than what I paid for, which was Standard."