"Truly a great Canadian reseller. No hassle on returns/exchanges if product is defective or not exactly working the way you expected.
I've dealt with them for at least 3 or so years and have never had a problem. Very knowledgable and courteous staff.
"
"PC Canada is an undiscovered gem. I have ordered close to $20,000.00 worth of equipment from them over the last two years without a hitch. Order has always been correct, on time and very well packaged.
Their customer service is second to none. I had a hard drive die months after I bought it. Called them up without and invoice (someone in our office lost it) and explained the situation. They looked up my order for me and replaced the drive no questions asked.
I can’t say enough about these people and their prices are usually the same as or cheaper than our wholesalers.
Take care,
LT.
"
"They quickly responded to email questions about video cards. I ordered without problems over the web and the card arrived the day after it was shipped. Great inflated-plastic packaging in a cardboard box-- never seen that before.
I had some technical questions where I thought there might be a problem with the card. Got several rapid responses to my questions and they promptly offered to take back the card/test it. I discovered the issue was my own software and resolved it and let them know and they were very nice about the whole thing. (it was an issue specific to the Splinter Cell PC demo and anti-aliasing... most stores would tell me to get lost!)
Best service I've got from a computer store, large or small. Never thought I'd ever buy mail order but.... saved money over prices at local stores (about $50 even after you account for shipping) and am happy. Normally I would prefer to be kicked in the head than register with my email and everything to leave a comment like this but hey, these guys are cool."
"Yet again this site amazes me, Called them thursday to put an order in (there was a problem with the adress on the CC) placed a new order, called them, they shipped that day, I recieved it friday (called thurs) The Lady on the phone was extremely polite and helpful. Once again an excellent purchase experience"
"Very knowledgible sales staff, very curteous. Bought over 1500 dollars worth of stuff at this store, all at prices that are to die for. Highly recommend them.
Only downside is me living in Ontario where i have to pay high sale taxes (GST=PST!!"
"First time ordering from this store and it was very easy. They had recently redone their website and the online store was easy to navigate. My package was shipped quickly and arrived sooner than I expected as it was a cross country shipment.
All in all a good shopping experience."
"I live five minutes away from the store, and it is great. Everything they sell is opened and on display. The employees are very educated as well, I'm a technician and used to having to argue with salespeople to get them to believe what I want really exists. No so with this place. Online Create your own computer quote works great too... I recommend all my friends to shop there, even if it has to be shipped. "
"Saw the ad and visited the store. Attractive store, well-stocked, lots of economical OEM items, reasonable prices, helpful staff, no pressure. Asked to have items shipped to Alberta; salesman in store helped me place an on-line order to do so. (Avoided Ontario taxes that way.) Items shipped promptly. Packing was nothing fancy, but adequate; everything worked fine. Much better than other outfits with fancy web sites but lousy stores and service."