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Product & services pricing
4.25/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.15/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2016-01-15

Best of the rest

"There's Prepper Gun Shop and then there are the others. Prepper Guns has the best customer service of any online vendor period."


Verified
5/5

2016-01-15

Like Superman - "faster than a speeding bullet"

"I have never dealt with a wholesaler or retailer who shipped so fast ! I ordered a Century Arms RAS47 on 12 Jan. it arrived at my transfer dealer on 14 Jan. OUTSTANDING customer service. They sent me e-mails keeping me updated on the progress of my rifle to include the final one to tell me it was delivered. I called them to see if they had my transfer dealers license copy on file and they answered the phone promptly and were very polite.

The RAS47 arrived well packed and was exactly as described. It has been a pleasure doing business with Prepper Gun Shop and I would highly recommend them.
"

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Pricing of products and services
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Verified
5/5

2016-01-15

Great Service

"I have recently purchased a gun from Preppers Gun Shop and was very impressed with a service provided. I am an out of state buyer. I contacted the store to find out if they can provide me with a serial number of the gun I purchased the same day so I can qualify for a promotion that was ending the next day. The owner of the store emailed me back shortly and said they can. They have sent me all the info I needed to qualify for the promotion. Everyone I contacted at the store was very helpful. Price was very competitive, personnel is very knowledgeable. Would definitely buy from them again and recommend to friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-13

On time great price!

"Great transaction, timely and informed."


Verified
5/5

2016-01-12

Another great buy

"Iv purchased before and received great service then and now with the latest buy. A++"


Verified
5/5

2016-01-12

on time

"They did a great job...Had to call them with an issue of combining orders..They took care of it..Great people to do business with..Thanks"


Verified
5/5

2016-01-11

Excellent purchase experience

"I purchased an H&K VP9 from Prepper the first week of January 2016. I had a question about shipping rates and used the chat service offered on their site. I got a response to my question within 15 seconds of submitting it. I made my purchase online and received the gun 2 days later at the local shop. I received multiple shipping update emails from Prepper; when it left, during transit and post delivery.
I would definitely buy from Prepper Gun Shop again.
"


Verified
5/5

2016-01-08

"Couldn't have been better. Great price and great service. "


Verified
5/5

2016-01-02

"Purchased online on holiday, communication received by 10am next business day and shipped that day. Wonderful experience, I will do business with them again."


Verified
5/5

2015-12-31

"Quick, accurate, affordable, customer service was top notch. Will use again for sure."


Verified
5/5

2015-12-31

"This is the 2nd time I've ordered from preppers and my order was fast accurate and at a great price"


Verified
5/5

2015-12-30

"I got fast friendly service."


Verified
5/5

2015-12-27

"Lightning fast shipping and courteous customer service. Would absolutely purchase from PGS again. "


Verified
5/5

2015-12-27

"Item was shipped and delivered quickly "


Verified
5/5

2015-12-24

"Both Eric and Derrick answered pre-purchase question as well as post-purchase questions within an hour of emailing them, even on Saturday night I got an immediate response. The gun arrived in 4 days and was perfect. Very satisfied and will be buying from Preppersgunshop again. "