"This is by far the best company I have ever done business with! The customer service was fantastic and second to none. Every question I had was answered with the best accuracy. The shipping was lightning fast with my firearm being ready to pick at the FFL in 2 days! My firearm was in perfect condition and no issues at all. I firmly stand behind Prepper Gun Shop and will be a returning customer for a long time. Thank you Prepper Gun Shop!"
"I’ve ordered a couple times and the prices and products are a great value. Their customer service is really good too. I highly recommend!"
"They had a sale and I jumped in it. Then I looked and they has a better package and in the span of 5 mins that package has sold out. I am very happy with my purchase and the customer service was great. I will use them again. "
"PGS ships fast, good follow up after sale, fair prices and no BS. Buy from them!"
"Communication is the best that I have seen! These folks go beyond great service. Someone from Prepper Gun Shop touched base with m every step of the way from the time from the time the auction ended to the time the gun was in my hands and everything in between! I do mean everything. There is no guessing about the next step. I look forward to doing business with Prepper Gun Shop in the future. Thanks for a great transaction!"
"Great deal on CZ Scorpion drum and mags. Excellent customer service. Fast shipping."
"Not only did these guys have cheaper mags then anyone else they had exclusive 32 rndrs. Shipping was faster then predicted. 1st time customer will be back!"
"Ordered a gun on Friday, cancelled order on Saturday. Charged me 6%/$46.00 to cancel order. Yes, I assumed that like most customer friendly businesses, that you could cancel without penalty since they incurred no expenses, at least not 6 % of cost so didn't clik on shipping/return policies. I told them I was not happy and they just blew me off. "
"Had no issues. Ordered it easily. Was kept up to date on the entire process from ordering to shipping to arrival. Would use this site again."
"Paid twice as much for shipping compared to other sites and have yet to receive merchandise 10 days later. Sad. "
“Firearm was ordered on a Sunday and it would have been to his FFL on Friday however USPS could not deliver the package and it took an additional weekend and a few weekdays for USPS to be able to deliver to the FFL. It appears the FFL was closed on Saturday, Sunday and Monday as well which cause delay in the delivery.”
"Order some ammo thru preppers. All went smooth, would do biz with again. "
"Fast ship from order. Packed well. Really good price."
"Fast shipping! Great customer service."
"I found the purchasing experience to be easy and quick. The item was shipped quickly and the whole purchasing process was a good experience."
"Easy to navigate site, easy to find my FFL dealer, easy to order, and INCREDIBLY quick delivery! This was my first internet gun purchase, and it when smooth as silk.
Another thing: they actually had a CZ P-09 in stock.
The really kicker: the best price of all of the sites I checked out.
You really can't ask for much more..."
"Just what I ordered. Thanks"
A rep from Prepper Gun Shop, PrepperGunShop, has responded:
“That policy is in place because we are charged by our credit card processor for fees both on the sale and the return of the money to the card. That is the reason the policy is in place and all major firearms sellers have that policy however we charge the lowest fees among those retailers. It is not uncommon to see 10-20% restocking fees. We only charge 6% for cancellations and 10% for returns to cover the associated costs. ”