ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.15/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2018-04-02

"No comment, best service ever"


Verified
5/5

2018-03-30

Amazing service

"Placed my order late at night and it was processed and shipped by the next morning. They kept me up to date on the shipping and delivery to my FFL and my order was exactly as I wanted. They were also one of the only online sources carrying what I wanted so five stars for inventory too."


Verified
5/5

2018-03-29

Outstanding!

"The service was fantastic! I ordered my AK47 "sporting rifle" and it was delivered from their shop all the way to Ohio in 3 days. I am very Impressed with their online chat option as well as the emails and tracking system. I was able to see where my gun stopped and resumed delivery. This was my first time purchase from this shop, but I am pleased to say there will be many more to come! God Bless America! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-29

A Fine Place To Buy Shooting Stuff

"Every time I've ever bought at Prepper Gun Shop, they did a fine job! My latest order was for mags & a UTAS-15 part arrived quickly and exactly as described & ordered. They're fine folks."


Verified
5/5

2018-03-28

Outstanding Service

"I've bought several CZ Scorpion items from PGS. All top quality. Any questions I've had were answered fast. One item was replaced under warranty, with all shipping costs covered by them. A wonderful company to deal with."


Verified
5/5

2018-03-28

Excellent shop. Great service.

"Everything went smoothly no problems at all. Great people. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-27

Old fashion customer service

"After all my shopping online. I have say, Amy at Prepper Gun has given me the best customer service to date."


Verified
5/5

2018-03-27

The best!

"Very helpful, Always in stock and fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-26

Taurus Spectrum

"The service was outstanding , I ordered my .380 early in the week and it was delivered by the weeks end ."


Verified
4/5

2018-03-22

"items arrivieed as advertized\ only complaint was shipping seemed slow to me.
"


Verified
5/5

2018-03-22

Fast shipping.

"Everything went well. Fast shipping and the product was as described."


Verified
5/5

2018-03-13

Shipping coupon

"Everything was great but the reduced shipping fee coupon didn't work. The customer service people at preppers wasted no time refunding my shipping discount. Great products and service after the sale, now that's as it should be. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Rep reply posted 2018-03-14
A rep from Prepper Gun Shop, PrepperGunShop, has responded:

“We have actually refunded the customer for both orders they placed for the difference in the shipping coupon code. The issue was the coupon code needed to be applied after shipping was calculated but we made sure the customer's packages had shipped and that he was refunded the proper amount for the coupon code.”


Verified
5/5

2018-03-21

Perfect Transaction, would buy from again.

"Saw product, ordered, it came.
Good to go.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-20

Attention to Detail !

"Great experience with a gun shop providing good value and good customer service. Easily navigated website, chatted with customer service (Zach) for questions and placed order. Item was shipped quickly and was exactly as ordered when arrived. Prepper Gun Shop kept me informed throughout the process with email updates. Thanks to all involved with my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-03-20

service the way it should always be.

"Prepper gun shop does what it says it will do, provide quality products at decent prices and service that every company should emulate. Like good companies back in the 70's and 80's, they want to get repeat business and know how to earn it."