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Product & services pricing
4.25/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.15/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2016-12-07

Fast efficient service/Excellent price

"Had questions before ordering, which were quickly answered both via "Live Chat" and phone calls. Ordered on Cyber Monday with standard shipping. Received on Tuesday of the next week.

That's excellent service during this busy season.
"


Verified
5/5

2016-12-06

Bang, Bang

"Very good to work with. Chat messaging was quick and gave me the info I needed. California legal Keltec Sub-2000 took a couple of days to be available but they kept me informed on the progress. Online order was easy and they got it shipped as expected. Overall a very smooth, satisfying transaction. "


Verified
5/5

2016-12-06

SUPER SATISFIED

"They met and exceeded all my expectations. Communication was super effect through email and their online chat system. Price was good and they delivered my order within days. Will do all my future shopping with Prepper Gun Shop as much as possible."


Verified
4/5

2016-12-06

Overall ok experience

"Shipping dept seem professional in emails. Shipping was slow. They stated it was because of black Friday. I'd try them once more to confirm."


Verified
5/5

2016-12-05

Derrick is the man !

"I was looking for a CZ75 SP01 tactical and they had the best price on it ! While viewing the add on the page I was asked if I had any questions ? A live person responded in less then 15 seconds answering my question and getting me into the checkout line . They even sent me an email letting me know my order was delivered to my FFL ! Great service thanks again Alex "


Verified
5/5

2016-12-05

"Just wanted to take a moment and thank the helpful staff . Very courteous and knowledgeable . I would definitely recommend these guys . Great prices"


Verified
5/5

2016-12-05

They helped ease the process

"I was scared to purchase a weapon online, scared to take the chances but I received e-mails from the owner and other associates to comfort me through the whole process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-12-05

Great Place To Shop!

"Very easy experience. Kept me in the loop via email about the status of my order. Received my firearm exactly one week from order date. That's not bad in my opinion, considering I ordered on Black Friday."


Verified
5/5

2016-12-05

Great deal

"The people over at Prepper have great customer service. They always do way they can to help you to get what you want for a fair price. I can't say how much I enjoy purchasing from them. Great communication! "


Verified
5/5

2016-12-05

Sierra Hotel Gun Shop

"Thanks to Derrick, Jaime and the rest of the team at Prepper's. They have made every effort to help with many of the challenges Californians face. Extremely responsive and helpful. They have become my online gun shop."


Verified
5/5

2016-12-04

Very satisfied with purchase!

"Excellent price, item exactly as advertised.
Extremely fast turnaround and shipping, despite being Black Friday.
Very satisfied with this purchase!!
"


Verified
5/5

2016-12-03

Thanks so much

"Thank you for assisting me with my first online firearm purchase. I just picked my pistol up and it came in great condition. Thank you again and I look forward to doing business with you."


Verified
5/5

2016-12-02

FANTASTIC BUYING EXPERIENCE

"I purchased a gun from Prepper Gun Shop on Black Friday. I had originally ordered one brand of pistol, then changed my mind. I was using their Chat with Us and worked with Jaime. Derrick was in shipping and both could not have been nicer and more helpful. Derrick was especially professional, informative, and accommodating. He sent me several in emails during the entire process and kept updated of the status of my order, very reassuring. I cannot say enough nice things about this whole experience and the customer service from Prepper. I will definitely be a return customer. Thank you, Prepper and your staff."


Verified
5/5

2016-12-02

Blown away!

"I am blown away by the ease of ordering, communication, and the speed of shipment from Prepper Gun Shop. Some of the best service I have recived other than Amazon and I buy a ton of stuff online."


Verified
5/5

2016-12-02

Only the best

"Great prices, Great selection, Fast shipping, Simply the best"