"Got the parts on time, but there were no installation instructions. I reached out to the dealer using chat. Someone was supposed to send me the instructions. It has been many days, but I still have not gotten any instructions."

"I ordered a small part online, and it was almost as much to ship as the part cost, so I ordered to pick up at Prestige. Got the notification that the part was in and we brought the order number to the Part department and waited FORTY minutes until someone else found the part right at the desk, under the counter where we were standing. No one appeared to be very concerned, although the employee who found it did apologize. Hard to believe that was considered acceptable customer service. I wonder how much Prestige would have charged us for 40 minutes of one of their employee's time?"

"Rapid professional service, exceptional price; value for money."

"Never heard a word from Prestige Toyota of Ramsey about this order. After a few days I went there to check on the order. They found it, gave me my purchase and processed the order. I wonder if I ever would have been contacted and if they would have charged me for it even if I had not went there to check on it. Dont know. I’m not likely to order anything from them again."

"Always a pleasure to order and work with them. Helpful and nice."

"Ordered filters online and picked up at the parts counter. Website listed old part number so Toyota please correct for 21 Camry."

"Thanks a lot man appreciate it
This is a stupid application, it requires a certain amount of characters . Stupid!! That should do it!"