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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2023-03-09

Nice and Easy- Ended up Wrong Parts

"Exactly the way it should be.- Sold me the wrong parts after giving VIN #. Went back to store to return and waited 10 minutes to be greeted then left. "


Verified
1/5

2023-03-08

Horrible Payment System

"I got AVS System match multiple times. If your system or the third party vendor you use to verify customer ID causes too much friction at the end user, please consider using something better. This is just an honest feedback so that you can make the customer experience better."


Verified
5/5

2023-03-02

Good purchase

"Best prices for new parts on older vehicles."


Verified
5/5

2023-02-27

Great Help

"Young lady that answered phone was extremely patient and helpful. "


Verified
5/5

2023-02-24

Great Service and doing right when order placed mistakenly

"Great Service and doing right when order placed mistakenly"


Verified
4/5

2023-02-16

Price changed

"Originally my part was roughly $559 and then when I went to order it it changed to $649."


Verified
5/5

2023-02-14

Great Service, Fast Shipping

"I've had to order replacement tail lights for an LS430 3x, in the past month (LED's going bad... should have known when the first died, the others would soon follow :D ). With each order, Prestige's prices were as good as any available and their service and shipping was very fast and reasonably priced. I called a couple of times to ask questions and the staff was very helpful"


Verified
5/5

2023-02-13

super easy to use

"my only suggestion is an option to easily change dealerships to shop around for better, more competitive pricing "


Verified
2/5

2023-02-11

Customer service

"The process to order a product through your website for pickup at the dealer is cumbersome. The person I spoke to had an attitude about it. "


Verified
2/5

2023-02-10

"Apple pay integration should be a thing of the past please update"


Verified
5/5

2023-02-10

Professional and pleasing to deal with

"Mr. Mainer was very helpful in confirming the part that I needed. Price was good."


Verified
5/5

2023-01-14

Parts are exceptionally priced

"I checked numerous Lexus stores and Prestige if Lexus had the same parts for much less. Amazing:)"


Verified
5/5

2023-01-12

Easy to navigate and use

"The site was easy to navigate and verifify the parts were exactly what I required."


Verified
5/5

2023-01-08

great job

"great job and very nice people"


Verified
5/5

2023-01-07

Easy

"With Vin #, easy to shop, easy to check out."