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Product & services pricing
3.38/5
Chance of future purchase:
3.50/5
Shipping & packaging:
3.75/5
Customer service:
3.61/5
Return/Replacement policy:
4.00/5


5/5

2024-08-19

frequent customer

"I have used Pretavoir several times over the last few years.

1. prices always competitive and the widest choice and availability
2. Postage reasonable
3. Nicely packaged - especialy if for a gift
4. Speedy delivery if in stock

Will use again
"

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1/5

2024-08-12

Poor pair of Tom Ford sunglasses

"Hello guys,
I must be honest and let you know the latest pair of sunglasses I've bought is poor in understatement.
The materials are kind of chip plastic, the glasses slipping from my nose over and over again and I'm really frustrated about them.

The previous pair I bought from u of Tom Ford were way much better.

Hope you can do something regard it

Thanks,
Dolev Hayu
"

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5/5

2024-08-08

Excellent quality and service

"This is my 2nd purchase from Pretavoir.
Best selection of designer frames and exceptional quality of lenses. Customer service is great. Prices for what you get are very liberal
Thank you. Will get back for my next pair of glasses
"

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5/5

2024-08-02

Excellent customer service

"Martin was excellent in handling my query. I had ordered a pair of sunglasses and they were one size too small and he was super fix to help return the glasses and sent out the new pair super quick. I got them the very next day!

Thank you Martin
"

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5/5

2024-07-25

Did what High Street Opticians and Zeiss Couldn't

"I wanted my RayBan Sunglasses reglazed with Varifocal lenses and Polarised with a green tint. The High Street Optician couldn't offer the same as my every day Varilux Essilor XR Series in sunglasses Polarised and in a green tint. They sold me Zeiss, but there was something wrong with the Polarising. So, I searched and found what I wanted at Pretavoir. From the first contact of inquiry, through the entire ordering process, confirmation of the photo for PD measurement, to the finished product turning up on my doorstep every thing went smoothly. So pleased with my new Essilor sunglasses!"

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1/5

2024-07-16

Bad purchase experience

"-high Returning cost
-processing period
-additional shipping costs and taxes were added to the total amount after receiving the package from the shipping company (StarLink)
The sunnies were too big for my face shape and I couldn’t return it due to the returning cost
"

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1/5

2024-07-03

Item never received customer service poor

"Item never received and customer service was extremely bad."

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5/5

2024-06-27

Rayban sunglasses

"Absolutely love the glasses, cheaper than the Rayban website and arrived really quickly.

Bought a pair a couple of weeks before ordering these ones too! So impressed would definitely recommend.
"

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5/5

2024-06-17

Excellent

"Very happy with my sunglasses! Lots of choices, Quick delivery and good packaging. Can’t wait to order more!"

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5/5

2024-06-02

AMAZING EXPERIENCE!

"The sunglasses are authentic and amaaazing, the costumer support in this website is something else ! Loved them! I was also amused that i received the order in KSA within a week! Very fast delivery "

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5/5

2024-05-21

Perfect

"Very helpful and good communication, great prices."

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5/5

2024-05-19

Recent purchase

"As always service, authenticity of the product is what keeps me coming back."

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5/5

2024-05-06

Great service

"Purchased on line & delivered to AUSTRALIA within 10 days . Authentic product CHOPARD SUNGLASSES very happy 5 stars from me."

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5/5

2024-04-17

Amazing!

"Very pleased with my order. Excellent and super fast shipping, really great customer service too. Thank you! "

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5/5

2024-04-01

5 Star ️ Products & Service

"This is my second purchase with Pretavoir, their products are superb and the customer service is excellent. I would not hesitate to recommend them."

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