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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified Pricerock.com Shopper
Verified
5/5

2020-02-11

Recommended by my Sister

"My sister has been using Pricerock to make purchases of gold chains and pendants in the past and recommended them to me. So far, so good."


Verified Pricerock.com Shopper
Verified
5/5

2020-02-11

Super Company

"The last time I purchased from Pricerock everything went smoothly. I got my necklace in 2 days as promised. Was very happy with the quality."


Verified Pricerock.com Shopper
Verified
5/5

2020-02-10

True Gold

"Purchased numerous gold necklaces and pendants from Pricerock and they were all as expected and advertised. I had a local appraiser double check the gold content and all was good. I use them as a dependable source for solid gold jewelry."


Verified Pricerock.com Shopper
Verified
5/5

2020-02-10

Price Rock is a Fantastic!

"I have ordered several pieces over the years from Price Rock and have not been disappointed. They have the best online prices that I have found and the customer service that I have received from "Tina is Terrific"! Thanks, Price Rock. Looking forward to that next purchase!"


Verified Pricerock.com Shopper
Verified
5/5

2020-02-02

excellent

"i love your product and selection"


Verified Pricerock.com Shopper
Verified
5/5

2020-01-31

I really appreciate this site and the rapid processing!

"Looking forward to getting this order...Thanks so much!!"


Verified Pricerock.com Shopper
Verified
5/5

2020-01-31

Wedding Rings deal

"Great deal, great help, and this is not my first bought item. These folks are great sharp and offer a helping hand when in need."


Verified Pricerock.com Shopper
Verified
5/5

2020-01-30

14k Solid Gold

"I had made many purchases from PriceRock in the past and had them all tested. They were all 14k Solid gold as advertised. Also, the gram weights were precisely as advertised. Their prices are the best that I could find online and locally. I like the fact that they have been in business for a long time and have a great reputation."


Verified
1/5

2020-01-29

Worse Customer Service EVER ! ! !

"Worse customer service ever. Took them 5 weeks and my numerous emails just to tell me they can't give real info about the item they are selling on their website as it comes from a different vendor. Who would spent $$$ for jewelry if one doesn't even know exactly what one gets; nor were they able to give an time-frame for delivery. Hard to believe these people are selling jewelry... very unprofessional!!!"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified Pricerock.com Shopper
Verified
5/5

2020-01-29

Great way to shop

"I enjoyed being able to look at the pictures and reviewing the details of the chains that interested me"


Verified Pricerock.com Shopper
Verified
5/5

2020-01-25

Blue 5000

"Very easy great selection and prices"


Verified Pricerock.com Shopper
Verified
4/5

2020-01-24

It was good

"the ordering was easy.
I would prefer to have more pictures and the ability to zoom in.
I did not have this option.
"


Verified
1/5

2020-01-22

False advertising, horrible customer service.

"I stumble onto price rock and after there 25% off that expires daily lol I get a $360 chain for roughly $265 that stated it was approximately 9.5 grams. Gold should be within 5% of approximate weight.
I receive my chain go get it weighed(because it felt light) it came up as 7.9 grams...
1.6 grams off that's nearly 20%.
So in understand the chain is not expensive but the reason I pulled the trigger was because of the stated weight and a promising price for further gold purchases...

I email customer service and they say oh no this is not good please call us!

So I called after 30 minutes of holding while the guy (spoke to the manager) he came back with you got too good of a deal for me to help you... all I wanted was a return and the bracelet that I assumed I bought... He also had the nerve to say that others get heavier weights and dont complain lmfao ok guy I'm not trying to take a loss because these so called other people get heavier chains.)

If you bought anything under $500 be ready for them to scold and guilt trip you into thinking it's your fault..

Stay away, go to a jeweler, regardless of there fake good deals!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified Pricerock.com Shopper
Verified
5/5

2020-01-23

"This is the first time I ordered from you and it was very easy to do thank you7"


Verified Pricerock.com Shopper
Verified
5/5

2020-01-18

"It was very easy for me to find what I was looking for, plus using the promo code which was all the better!!"