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Product & services pricing
4.03/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.07/5
Customer service:
3.94/5
Return/Replacement policy:
4.10/5
Featured Review


Verified
2/5

2024-12-24

The $100 rebate guarantee

"The items I ordered dropped in price about $6.50 a few days after I ordered it. They said they have a Norton rebate guarantee up to $100. They only gave me store credit which wasn't ideal. A simple refund of the difference would have gone a long way."

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Rep reply posted 2024-12-27
A rep from Primary Arms, Primary Arms David, has responded:

“Hello,

Thank you for filling out our review. We are happy to have been able to make that change for you, per our conversation. Thank you for being our customer, and please let us know if there is anything else we may help you with.

Regards, ”


Verified
3/5

2024-12-24

Faulty battery

"Received stream light on time but had faulty battery. I reached out to customer service but was told to reach out to stream light instead. Product is great but 1 of the 3 batteries is bad. "

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Verified
4/5

2024-05-20

Impressive. Very based.

"First and foremost, i was told I'd receive candy in my orders. I haven't. They lied. They got me again. Every single time "


Verified
5/5

2024-12-24

Paralysis by analysis searching internet and your pricing beats them all.

"Decided on my new barrel and then went through several websites up to placing order to review tax, shipping, discounts, pricing and overall cost. You won again. I could save a lot of time just ordering through you without all the waste of time looking at other websites. "


Verified
5/5

2024-12-24

Just in time

"Great pricing and fast shipping hipping "


Verified
5/5

2024-12-24

Great people to buy from

"Optics are rather new to me. I bought a couple of items, and when I contacted Primary Arms for some guidance, the gentleman that I spoke with could not have been more patient and helpful. I had to make another quick call soon after, and I received the same treatment from another associate. Class guys.
They assured me that if I would like to return anything, they would be more than happy to work with me. I had left a message for someone to call me and unlike many companies these days, they called me in a timely manner. Great products, great service, great people. I’ve made several other purchases since buying my optics. I will always patronize Primary Arms.
"

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Verified
5/5

2024-12-24

Really posibive experience

"Easy ordering, very good prices. "


Verified
5/5

2024-12-24

First timer

"Love the fact that you are military/police friendly and that you stand by you products with a lifetime warranty. Awesome company! Thanks!!!"


Verified
5/5

2024-12-24

Great prices and service

"Always find great deals here at Primary Arms."

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Verified
4/5

2024-12-24

One of the easiest websites to navigate great selection

"You guys have a great selection and your website is very easy to navigate awesome experience"


Verified
5/5

2024-12-24

Excellent Service and Prompt Shipping

"Primary Arms is a great vendor for everything firearms related. Service has always been great and their shipping is very prompt. "


Verified
5/5

2024-12-24

Simplicity, plain and simple.

"I have used this site with excellent results. Easy to find what I am looking for. Simple checkout."


Verified
3/5

2024-12-24

Accidentally charged my card twice.

"The website was acting very slow and it appears as if my card was charged twice. But, I ended up receiving a double order, so least I wasn’t charged for nothing. "

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Verified
5/5

2024-12-14

Bought 3 RMRs. Awesome and shipped quickly!

"Received a phone call prior to shipping to verify. I'm thankful as there were 3 red Dots I purchased."


Verified
5/5

2024-12-24

EXO coated BCG

"On sale with free shipping. Fast delivery."

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