"Had trouble with an order, Adrian reached out and made everything right. Will continue to do business with this company. "
" I originally gave a 3 star review. David with Primary Arms contacted me and treated me like a human. I had missed a sale by a few hours and paid full price. David gave me a credit for the sales price difference. Im not a big dollar spender so they wouldnt notice if I stopped my business with them. David went out of his way and really helped me. This is probably the best customer service experience Ive ever had!"
"Consistency Always with customer service and price of product!"
"I love primary arms. Always happy with products and fast shipping. Good deals all the time. "
"First time try website! We will see ."
"Always great and easy! Happy to be buying again"
"Seamless transaction. Couldn’t ask for better shipping "
"Your email support staff (Mason, Daniel, and others) are a pleasure to communicate with. They have provided me thoughtful, accurate responses making the decision to do business with PA all the more easier. I've since gone all in ordering my first PA optic for a coming build even though it's not exactly my preference (red instead of green). This is because of the experience to date and PA setting the hook with a recent 12% off coupon...I'm looking fwd to getting my hands on it!"
"Good enough, little low on communication but basically worked out just fine"
"Excellent service, lightning fast delivery, competitive prices, sound packaging. Everything I look for in a retailer."
"Shipping was fast and all products arrived securely wrapped. Hodge podge of items in my order but everything was at a rock solid price."
"Very Easy and quick service. Thank you. "
"Browsing the many different items I was able to quickly find what I wanted, save it to my cart, and check out with minimal hassle. "
"The best brands including their own optics! Im tired of chasing coupons at other online retailers. Great customer service and quick shipping."
"Almost every firearm related purchase I consider is run through PA. Good inventory. Good prices. Incredible delivery. No gouging like $12.95 to mail some tiny part in an envelope. Only problem I have with Primary Arms is their mailing list. I can’t stay on it because they pepper you daily. Once a week is maximum I need to hear from any of these companies. "
"Always on point. My go to company "